Buckingham Palace Tickets

A printout is required when presenting the voucher received online is sufficient to collect tickets. Some difficulty in finding the Tickets Office coming from the opposite side (no reports). Otherwise everything o.k.

Pleasantly surprised by this visit👍 I thought I'd see less of the Palace. Alas photos are not allowed 😢 Following this visit we had tea ☕️ in the garden 😉

The ticketing experience was easy and smooth, although I did have to confirm how to get the tickets, as they were not initially showing in the app. This was answered immediately however, by headout, and I then had access to the tickets, so felt confident straight away The experience was very good, with a very knowledgeable guide for the walk about before entering Buckingham Palace. The Palace itself was excellent, and the portable audio system worked very well. The signage to follow the tour route was very clear and informative. Overall a thoroughly enjoyable event. Would recommend this.

Our tour guy was so friendly and super nice, the group was nice as well and the tour was really delightful 👍🏻 I had a wonderful experience 👑 thank you

I liked that we could go through the rooms at our own pace. The only complaint is that my little kids needed to use the toilet and the staff would not let them, because it just closed. We had to walk really far to find other restrooms with the kids complaining. Children don't always give a warning, so that was not fun.

I enjoyed the visit very much. Well organized, with the audio guide in Italian. Plus a paper guide is given as a gift and this was very much appreciated by me and my family. I am very satisfied with the service and the clear instructions I received. Definitely recommend the visit. Deserves.

Excellent ticketing experience will definitely use headout again wonderful to see Buckingham Palace in all its splendour The staff are also very professional

Could walk round at own pace without feeling rushed

Skip the line for Buckingham Palace

tour guide was excellent and fumny

Very well organized. The staff are very friendly and helpful. The audios are clear .

Well organized. The visit is quick, few spaces are open to visitors. Beautiful.

The palace was as expected. Disappointed we didn't see changing of the guard from a decent vantage point.

Very interesting and organized

Stunning opportunity to peak behind the curtains at Royal life and our rich history.

Highly recommend ! Allow time for gardens & tea & scones , ice cream or a beer ! Great day out

Really informative and interesting. Was great to see inside the rooms

Sophie was very kind and informative. Amazing job!

Very entertaining and informative

Nice experience while walking through the palace rooms and imagining what actually happens.

The way it was all organized.Going into new rooms open to the public.Everything really.

Joseph was fantastic!! Very knowledgeable and made the tour fun! Highly recommend.

A printout is required when presenting the voucher received online is sufficient to collect tickets. Some difficulty in finding the Tickets Office coming from the opposite side (no reports). Otherwise everything o.k.

I liked that we could go through the rooms at our own pace. The only complaint is that my little kids needed to use the toilet and the staff would not let them, because it just closed. We had to walk really far to find other restrooms with the kids complaining. Children don't always give a warning, so that was not fun.

I enjoyed the visit very much. Well organized, with the audio guide in Italian. Plus a paper guide is given as a gift and this was very much appreciated by me and my family. I am very satisfied with the service and the clear instructions I received. Definitely recommend the visit. Deserves.

Excellent ticketing experience will definitely use headout again wonderful to see Buckingham Palace in all its splendour The staff are also very professional

It was great. Staff was absolutely awesome and supportive. The only thing which I don't like are the looted items which you kept in the gallery.

It was quite an interesting collection of paintaings and artefacts. The paintings are indeed beautiful and have so much details in it. This is at the back of the palace and not really shows any section of the main palace. It took an hour to see it. A short and nice experience overall

The welcome was great, very friendly staff, especially security and all very helpful. The Exhibition was well laid out and easy to navigate. the Audio was superb quality.

Could walk round at own pace without feeling rushed

Very well organized. The staff are very friendly and helpful. The audios are clear .

Everything was perfect from arrival to exit.

Well organized. The visit is quick, few spaces are open to visitors. Beautiful.

Stunning opportunity to peak behind the curtains at Royal life and our rich history.

Highly recommend ! Allow time for gardens & tea & scones , ice cream or a beer ! Great day out

Really informative and interesting. Was great to see inside the rooms

Nice experience while walking through the palace rooms and imagining what actually happens.

The way it was all organized.Going into new rooms open to the public.Everything really.

Obviously the gallery exhibition is very interesting and the organization is impeccable.

It's was lovely guided tour at The Royal Mews !

The floats are spectacular and there were a couple of horses.

A varied interesting collection of paintings and artifacts. Not crowded which made viewing easy.

We did not understand that we would not receive membership with our admission

It was nice seeing the different carriages but I thought we would see more horses.

Simple and fast. When I had questions, I found the support chat and talking to an agent helpful.

The tour was really knowledgeable and nice. We loved how she knew exactly where to put us so we could well see the change of the guard. Recommend.

It was perfect time with Paul 💫

I really enjoyed the tour. The organization and the explanations during the tour made the difference.

Brandon is a very good tour guide with interesting stories and a direct style. He kept everyone interested throughout and also kept the group together. He is a very good storyteller, and we learned a lot of interesting things during the walk. I wholeheartedly recommend this experience to everyone.

Our Spanish Guide Lady Monica was very informative and very attentive keeping everyone on the group she needs a microphone apart that it was excellent

Our guide Lucy was a wealth of information and you could tell she loved her job and cared about her charge. We all enjoyed her leadership and comments

It was a delightful experience. Ana Maria is a lovely person with a lot of historical knowledge. We enjoyed and learned a lot. 100% recommendable. Fabian and Ernesto

It was wonderful to learn so much knowledge and special facts from Irina. Booking was super easy. Gladly again

It was a good experience. And our tour guide was very knowledgeable. However, I thought the advertising was misleading as I thought we actually got to go inside Buckingham Palace.

The abbey tour was great. I expected to do more at buckingham palace other than look at it from across the street for 5 minutes. We did nothing at Big Ben

Our guide was great, he made us a wonderful and very enjoyable tour, congratulations, we highly recommend the tour, he took us to places we never imagined. Thank you very much, very nice experience

Our tour guide Lucy was very friendly and explained the sights to us in a very pleasant way. Always happy to return! 7 stars for Lucy!!!

Sandra, our tour guide was amazing. Very knowledgeable of English history and a great story teller. We were invested as soon as we started. Took the edge off of the heat that day. Everything happened according to plan and got to see the palace, Big Ben, Westminster Abby, plus much, much more along the way to each.

We are more than satisfied. The tour is really interesting and highly recommended. We saw a lot and learned great stories and details. Also very flexible. We had booked the English tour by mistake. This was sorted out on the spot in 5 minutes and we were then able to join the tour with a German-speaking guide. Bossa was great and gave us lots of interesting information. Top all round. Highly recommended, especially our guide

The history of Westminster and its impressive homage to kings, queens, scientist, poets, writers, and actors throughout the ages is simply amazing!!

Our guide, Alexandra, was very knowledgeable and helpful. Appreciate how she organized the trip and helped with photos.. We had trouble finding our group on a busy corner with other tour groups meeting at the same location. There was a lot of commotion with the police at the time and we found our group later, after joining the wrong group.. Suggest starting in a more unique spot, and with a description of the contact.

Ticketing experience was good. Our guide, Bossa, was extremely personable, knowledgeable, and professional. Her commentary was very inclusive of all members of the group, relevant and illuminating. She is a credit to the tour guide 'profession'. After our tour with her, it is easy to understand why Westminster Abbey is widely acknowledged as one of the most special places in England, if not the world. Loved the walk up to Buckingham and St James' palaces also.

We had a great tour and learned a lot about the Abby I hadn't learned on my last self guided tour. Tracey did a great job.

Our guide, Isabelle, was great. Lots of additional insight into the Abbey and the Palace. When I booked the tour it included a viewing of the changing of the guard. When we arrived, we were informed that there was no guard change on Tuesdays. Why would you even offer that option for a day that it does not occur???

The history in the building is incredible and Gabrielle our guide did a terrific job conveying the importance of every inch of the building. We felt privileged to witness the site where so many important events have played out over centuries

Super competent tour, was great fun and always interesting. Great insider information about Westminster too. Highly recommended overall.

It was good There was a problem in that this 110$ ticket was promoted to be seeing 3 places in London where we really only got to see Westminster Abbey The tour guide was nice and knowledgeable but he spent way too much time in the abbey

I have already replied in an email. It was too long a tour visiting some places that were of no interest to me. I was only interested in the 3 places of the hire: Buckingham Palace, Big Ben and, above all, Wensminter Abbey.

There was mention of Big Ben and seeing the changing of the Horse Guard during the tour and neither of those truly happened. Big Ben was talked about from a distance, outside and I believe given the amount paid for the ticket we would at least walk inside and do a brief tour after the Abbey. The tour guide was great for what we did see but felt mislead

Our guide was very motivated and showed us the best way through London, which was overcrowded on our weekend! Her explanations were very entertaining and informative, and we were able to put her tips into practice in the days that followed! Many thanks again ... absolutely recommendable!!!

Our guide Chris was amazing. He explained what we would see and when we needed to move to avoid crowds and have a front row seat to everything. As a bonus, we got to see King Charles and Princess Sophie. This is a must do tour to avoid the crowds and get up front to the action.

The tour guide, David was so interesting with his knowledge of the history. We had a great experience! Highly recommend it.

The whole experience was very well planned. Babs was an EXCEPTIONAL guide. She was knowledgeable, funny, entertaining and got us to all the perfect spots at the right time to see the action! We would recommend this experience for those new or experienced London visitors.

Very difficult to find our meeting point. This needs to be simpler for tourists who are not familiar with the city. Even locals were not sure where our meeting place was! We found it just in time as our group was ready to go. So glad we gave ourselves the extra time to navigate ourselves. Once our tour started it was all worth the trouble. Our tour guide Sara was charming with a sense of humor. She was lovely. Well explained walking tour and excellent areas chosen to see the changing of the guard's marching band. We highly recommend this tour.

Our tour guide "Babs" was wonderful. Perfect spots chosen for us to get the best view, lots of great information and tips for the rest of our trip. Definitely worth doing!

The guide who knew the best vantage points at the right moment

Thanks to Nelson's professional ,interesting and humorous guide, we had a wonderful experience and learned a lot.

Very good guide. Weather excellent. Scenery beautiful.

Nathan was our guide. Can not say enough about how much knowledge we got from tour but his humor just added to our experience. Would love to have him anytime we needed a guide. Our 12 year old grandson was with us and he really enjoyed and has been talking about facts we learned on tour👍🏼👍🏼👍🏼

Our tour guide, Paul, was awesome. He was very knowledgeable about London and Buckingham Palace. He also got us a good spot to see the changing of the guards.

Chris is an incredibly informative guide. He timed everything perfectly and answered historical questions comprehensively. Great tour!

Tour guide was amazing, we got there 5 minutes late however they accommodated us, we were in a group with a very knowledgeable young woman who provided so much brilliant information . Thank you !

Guide Aaron was well informed, with humour. A good storyteller. We learn a lot about the English monarchy and the guard ceremony.

Our guide, Isabelle, was great. Lots of additional insight into the Abbey and the Palace. When I booked the tour it included a viewing of the changing of the guard. When we arrived, we were informed that there was no guard change on Tuesdays. Why would you even offer that option for a day that it does not occur???

The entire tour was exceptional! We were blessed with the BEST tour guide. She knew where and when you get the very best views, great pictures and even the best place to see the King driving out. This the best tour you could ask for! Thank you!

The guide is well documented and explains very clearly, and takes you to places where you can take good pictures.

There was mention of Big Ben and seeing the changing of the Horse Guard during the tour and neither of those truly happened. Big Ben was talked about from a distance, outside and I believe given the amount paid for the ticket we would at least walk inside and do a brief tour after the Abbey. The tour guide was great for what we did see but felt mislead

Knowledgeable guide (Allen) got us in great position plus made it possible to see the king!!! Great tips on other experiences when the tour was up.

The tour was exceptional, and our tour guide David was "top shelf whiskey" in my book. His energy, knowledge, and care for our group on such a crowded day, combined with his humor and professionalism, exceeded our expectations! If you get David, ask him about his one experience meeting the Queen....EPIC!

Skip the line for Buckingham Palace

tour guide was excellent and fumny

The palace was as expected. Disappointed we didn't see changing of the guard from a decent vantage point.

Very interesting and organized

Joseph was fantastic!! Very knowledgeable and made the tour fun! Highly recommend.

The guide was amazing, Definetly recommend

Our guide Chris was amazing. He explained what we would see and when we needed to move to avoid crowds and have a front row seat to everything. As a bonus, we got to see King Charles and Princess Sophie. This is a must do tour to avoid the crowds and get up front to the action.

The tour guide, David was so interesting with his knowledge of the history. We had a great experience! Highly recommend it.

The whole experience was very well planned. Babs was an EXCEPTIONAL guide. She was knowledgeable, funny, entertaining and got us to all the perfect spots at the right time to see the action! We would recommend this experience for those new or experienced London visitors.

Very difficult to find our meeting point. This needs to be simpler for tourists who are not familiar with the city. Even locals were not sure where our meeting place was! We found it just in time as our group was ready to go. So glad we gave ourselves the extra time to navigate ourselves. Once our tour started it was all worth the trouble. Our tour guide Sara was charming with a sense of humor. She was lovely. Well explained walking tour and excellent areas chosen to see the changing of the guard's marching band. We highly recommend this tour.

Our tour guide "Babs" was wonderful. Perfect spots chosen for us to get the best view, lots of great information and tips for the rest of our trip. Definitely worth doing!

The guide who knew the best vantage points at the right moment

Thanks to Nelson's professional ,interesting and humorous guide, we had a wonderful experience and learned a lot.

It was very well organized. Our table was great, the food too! The staff was amazing! We had a lot of fun!

Very good guide. Weather excellent. Scenery beautiful.

Nathan was our guide. Can not say enough about how much knowledge we got from tour but his humor just added to our experience. Would love to have him anytime we needed a guide. Our 12 year old grandson was with us and he really enjoyed and has been talking about facts we learned on tour👍🏼👍🏼👍🏼

Our tour guide, Paul, was awesome. He was very knowledgeable about London and Buckingham Palace. He also got us a good spot to see the changing of the guards.

Chris is an incredibly informative guide. He timed everything perfectly and answered historical questions comprehensively. Great tour!

Tour guide was amazing, we got there 5 minutes late however they accommodated us, we were in a group with a very knowledgeable young woman who provided so much brilliant information . Thank you !

Guide Aaron was well informed, with humour. A good storyteller. We learn a lot about the English monarchy and the guard ceremony.

The entire tour was exceptional! We were blessed with the BEST tour guide. She knew where and when you get the very best views, great pictures and even the best place to see the King driving out. This the best tour you could ask for! Thank you!

The guide is well documented and explains very clearly, and takes you to places where you can take good pictures.

Knowledgeable guide (Allen) got us in great position plus made it possible to see the king!!! Great tips on other experiences when the tour was up.

The tour was exceptional, and our tour guide David was "top shelf whiskey" in my book. His energy, knowledge, and care for our group on such a crowded day, combined with his humor and professionalism, exceeded our expectations! If you get David, ask him about his one experience meeting the Queen....EPIC!

The guide was amazing, Definetly recommend

We were out and about with Babs. Great guide and very easy to understand.

Tour guide Angie was very informative.

Very interesting and worth seeing

It was awesome. We really got to stand in a couple of great spots to see everything up close

We loved our guide, Aaron. He was very knowledgeable and made it a great tour.

Our guide was knowledgeable and fun, we had a great time and learned a lot!

It was great. Staff was absolutely awesome and supportive. The only thing which I don't like are the looted items which you kept in the gallery.

It was quite an interesting collection of paintaings and artefacts. The paintings are indeed beautiful and have so much details in it. This is at the back of the palace and not really shows any section of the main palace. It took an hour to see it. A short and nice experience overall

The welcome was great, very friendly staff, especially security and all very helpful. The Exhibition was well laid out and easy to navigate. the Audio was superb quality.

Everything was perfect from arrival to exit.

Obviously the gallery exhibition is very interesting and the organization is impeccable.

A varied interesting collection of paintings and artifacts. Not crowded which made viewing easy.

We did not understand that we would not receive membership with our admission

Was expecting something else.

Morning While we enjoyed the Kings Gallary Tour, your description and the inclusions within the tour were not accurate. In your description, it indicated the ability to enter the palace grounds, and only the state rooms had limited timing access. We shared this with the Palace and Kings Gallary, all whom insisted “Headout” was mis representing, and would be contacted. I am requesting a refund, or a partial refund before I dispute the charges with my Amex. Please let me know what you are wiling to do from a service recovery standpoint. Thank you Tim Frazee

Need better direction to the place when someone is out of town, thought that it was the buckingham palace itself but no it's a museum, very small gallery, not worth the money, no guide, will not go again for sure !!!!!

Lovely gallery. Not crowded. Very helpful staff. Beautiful drawings.

I loved nothing about the experience, as I stated in the email I sent you as soon as I was denied entry. The venue had no record of my tickets, and although they were very understanding and rechecked their bookings about three times but there was sign of it. I await you refund for the tickets.

Head out good. Enjoyed talking to resident artist. Learned about this art form.

Perfect way to cover 2 historical places at a nice pace (you get to see everything) with transportation included. It's highly recommended. 5 stars.

First of all, the tour guide lady was awesome. She made sure that everyone was with the group, and what was expected. Going to buckingham Palace and having the opportunity to walk through it was just amazing. Windsor Castle was no different. I would recommend this company to anyone who wants to have a great time on their vacation.

enjoyed hearing guide tell us about the palaces

Everything worked out great and the excursion was amazing. No issues at all and I can't really ask for more than that.

The bus took us everywhere and the tour guuude. Was helpful

The venues were both beautiful

Queen Mary's Doll House was so much more than I imagined. The three foot tall structure is complete with an elevatora and water supply! How can you not want to visit something as bizzare as that?

The Windsor Castle, the longest occupied castle in Europe was built in the 11th century and known for it's exemplary Gothic architecture

All 19 rooms of the Buckingham Palace are decorated with such great taste! The furniture and art work are truly exquisite! A true depiction of elegance- much like the Royal Family itself.