London Immersive Experiences

What to bring

• Ensure your entry tickets and ID are on hand for a smooth experience.

What’s not allowed

• Sharp metallic tools or objects, alcohol, drones, large luggage bags, smoke bombs, fireworks, glass bottles, illegal substances, rollerblades, scooters, e-scooters, skateboards, tripods, smoking, vaping, outside food and drinks are not permitted on this experience.
• Your pets are not permitted on this experience

Accessibility

• This experience is accessible to wheelchair and pram/stroller users.
• For your convenience, elevators and ramps are available throughout the venue.
• For your convenience, guide dogs are welcome to join you.
• Guests with accessibility needs are entitled to a free carer ticket with valid documentation.

Additional information

• Available facilities: restroom and baby-changing rooms

Inclusions #

• Entry to Frameless London

• Access to the 4 galleries: Beyond Reality, Colour in Motion, The World Around Us and The Art of Abstraction

• Access to seasonal events and artist residencies (when open)

• Access to gift shop, cafe bar and ‘Art of You’ photo experience

• Ideal duration: 90-minutes

Additional paid upgrades:

• Morning/lunch time/evening entry to Frameless London

• Frameless London plus 1 or 2 attractions (Valid for 60 days from first visit, along with a 2-year validity from the date of purchase)

• Digital guidebook, map, and attraction information via Go City app

• Entry to Frameless London from 6-10pm on Fridays & Saturdays, only for 18+

• Access to bar

Explore 50 interactive illusions & rooms that cleverly challenges your senses & perceptions.

• Everything you get: Admission to Paradox Museum where you’ll spend 90 mins in surreal environments. Pose upside down in the Reverse Room, vanish into clever patterns in the Camouflage Room & surround yourself with infinite reflections in a mirror-filled Infinity Well.
• Why choose this: It solves the search for something original in London, that gives you striking, scroll-stopping photos perfect for any social media feed.

Inclusions #

• Entry to Paradox Museum London

• Access to interactive exhibits

• Access to themed rooms

Exclusions #

• Access to the Zero Gravity Room (available at an additional cost)

• Hotel pickup and drop-off

What to bring

• Ensure your entry tickets and ID are on hand for a smooth experience.

What’s not allowed

• Food & beverages, alcohol, sharp metallic tools or objects, weapons, drugs, smoking & vaping are not permitted on this experience.
• Your pets are not permitted on this experience.
• For safety reasons, guests under the age of 14 years are not allowed without guardians on this experience.

Accessibility

• This experience is mostly accessible to wheelchair users.
• This experience is inaccessible for pram users.
• For your convenience, guide dogs are welcome to join you.
• Guests requiring support during the experience may request one complimentary ticket for a personal assistant, provided valid proof of eligibility is shown.
• Trigger warning: Certain exhibits feature strobe lighting effects that may affect visitors with photosensitivity.

Additional information

• Available facilities: lockers and restroom.

Join a 4D flying bus and nine live shows that pull you into a single, story-led fairy tale.

• Everything you get: Shrek’s Adventure! London packs 70-mins of interactive fun! With 9 live shows, a magical 4D bus ride guided by Donkey, and tons of character meet-and-greets, this adventure brings Shrek’s world to life with unforgettable storytelling and immersive effects!
• Why choose this: Best if you want a story-based walk-through with actors and sets, giving you a theater-style visit you move through.
• Upgrades: Enjoy same day or flexible anytime entry, complimentary character ears, a printed keepsake photo, Go City app features & access to one other London attraction.

Inclusions #

• Entry to Shrek’s Adventure at your chosen 15-min slot

• 70-min interactive experience

• Magical 4D flying bus experience

• Access to 9 live shows

Additional paid upgrades:

• Flexible anytime entry to Shrek’s Adventure

• Character ears included

• Printed photo keepsake

• Entry to Frameless London & 1 other attraction in London from this list (valid for 60 days from the date of purchase)

• Access to the Go City app, available in English, French, German, and Spanish

• Same day entry tickets for Shrek’s Adventure! London

What to bring

• Ensure your entry tickets and ID are on hand for a smooth experience.

What's not allowed

• Sharp metallic tools or objects, food & beverages, alcohol, drones, smoke bombs, fireworks, glass bottles, illegal substances, rollerblades, scooters, skateboards, motorcycle helmets and large luggage bags are not permitted on this experience.
• Buggy and pushchairs are also not permitted on this experience, however there is a free buggy park at the venue.
• Your pets are not permitted on this experience.
• Photography is strictly prohibited at the venue.

Accessibility

• This experience is accessible to wheelchair users.
• For your convenience, elevators are available throughout the venue.
• For your convenience, guide dogs are welcome to join you.
• Guests with accessible needs can book a free carer ticket when purchasing their own.

Additional information

• Available facilities: restroom and baby-changing room.
• Children under the age of 2 years can go for free but require a ticket to enter.
• The recommended minimum age is 6. Guests under 16 years of age must be accompanied by an adult.
• The 4D magic bus isn’t suitable for guests with epilepsy, motion sickness, heart conditions, pacemakers, asthma, or other chronic illnesses.

What to bring Shrek’s Adventure! + SEA LIFE London

• Ensure your entry tickets and ID are on hand for a smooth experience.

What's not allowed Shrek's Adventure + SEA LIFE London

• Sharp metallic tools or objects, food & beverages, alcohol, drones, smoke bombs, fireworks, glass bottles, illegal substances, rollerblades, scooters, skateboards, motorcycle helmets and large luggage bags are not permitted on this experience.
• Your pets are not permitted on this experience.

Shrek’s Adventure!

• Buggy and pushchairs are also not permitted on this experience, however there is a free buggy park at the venue.
• Photography is strictly prohibited at the venue.

Accessibility Shrek's Adventure + SEA LIFE London

• This experience is accessible to wheelchair users.
• For your convenience, guide dogs are welcome to join you.
• Guests with accessible needs can book a free carer ticket when purchasing their own.
• Children under the age of 2 years can go for free but require a ticket to enter.

Shrek’s Adventure!

• For your convenience, elevators are available throughout the venue.

SEA LIFE London

• This experience is accessible to pram/stroller users.
• Carer's ticket will be deemed invalid if not accompanied by at least 1 person with a valid full-priced ticket.

Additional information Shrek’s Adventure!

• Available facilities: restroom and baby-changing room.
• The recommended minimum age is 6. Guests under 16 years of age must be accompanied by an adult.
• The 4D magic bus isn’t suitable for guests with epilepsy, motion sickness, heart conditions, pacemakers, asthma, or other chronic illnesses.

SEA LIFE London

• Guests under 15 years of age must be accompanied by an adult.
• For safety reasons, guests under the age of 6 years are not allowed on the VR experience.
• The virtual reality experience is operated on a first-come, first-served basis, with a possible wait at popular times.
• The penguin habitat is currently undergoing a planned refurbishment and will be back very soon.

Inclusions #

Shrek's Adventure

• Entry to Shrek’s Adventure at your chosen 15-min slot

• 70-min interactive experience

• Magical 4D flying bus experience

• Access to 9 live shows

SEA LIFE London Aquarium

• Entry to SEA LIFE London Aquarium

Explore the London Dungeon with flexible anytime entry, giving you the freedom to experience the attraction at your own pace.

• Everything you get at the London Dungeon: Flexible anytime entry on your selected day, allowing you to visit when it suits you, plus a 90-minute immersive experience with access to 13 shows that bring London’s dark history to life.
• Why choose this: Skip fixed time slots and enjoy a completely flexible visit, so you can explore the Dungeon whenever you like on your selected day and experience every show without being tied to a set schedule.

Inclusions #

• Anytime entry to London Dungeon on your chosen day of visit

• 90-min experience

• Access to 13 shows

What to bring

• Have your entry tickets and a valid ID ready for a smooth and seamless experience.

What’s not allowed

• Sharp objects, large luggage, cameras, video recording equipment, smoking, vaping, alcohol, and outside food or beverages are not permitted.
• Photography is strictly prohibited inside the venue.
• For safety reasons, children under 5 years are not allowed.

Accessibility

• This experience is wheelchair accessible; however, only one wheelchair user is admitted per hour.
• Guests with accessibility needs can book a free carer ticket when purchasing their own.
• Pregnant guests are welcome, but the Drop Dead ride is not suitable for them.

Additional information

• The recommended minimum age is 12 years; guests under 16 must be accompanied by an adult.
• The Dungeons reserve the right to modify, close, or remove exhibits, shows, or rides without prior notice due to technical or operational reasons. No refunds or price reductions will be issued in such cases.

What to bring

• Have your entry tickets and ID ready for a seamless experience.

What’s not allowed

• Sharp metallic tools or objects, large luggage bags, camera, video recording equipment, smoking, vaping, alcohol, and food & beverages are not allowed on this experience.
• Photography is strictly prohibited at the venue.
• Safety is a priority, so this experience is restricted for guests under the age of 5 years.

Accessibility

• This experience is wheelchair accessible. Do note only one wheelchair will be admitted per hour.
• Guests with accessible needs can book a free carer ticket when purchasing their own.
• Pregnant guests are welcome at the Dungeon, but the Drop Dead ride is restricted for them.

Additional information

• The recommended minimum age for a child is 12 years. Guests under 16 years of age must be accompanied by an adult.
• Note: The Dungeons reserve the right to alter, close, or remove details/exhibits/rides without prior notice for technical, operational, or other reasons. No refunds or price reductions can be given in these circumstances.

Inclusions #

• Flexible anytime entry to the London Dungeon

• Digital photo pass with unlimited photos

• A premium cocktail or mocktail at the Tavern

• Access to all shows and rides

What to bring

• Have your ID and entry tickets ready for a seamless experience.

What’s not allowed

• Pens, sprays, professional cameras, and big bags over 20x30cm are not permitted on this experience.
• Your pets are not permitted on this experience.

Accessibility

• This experience is accessible to wheelchair and pram/stroller users.
• For your convenience, guide dogs are welcome to join you.
• The exhibition, being a collection of visually oriented props and photos, offers an accessible experience for the deaf but is limited for the blind.
• The Infinity Room is not recommended for people with motion sickness, but the visit flow permits the avoidance of this installation without reimbursements.

Additional information

• Please arrive at the time stated on your ticket; late entry is not permitted.
• Available facilities: restrooms, gift shop, lost and found, coat check, limited seating.

Inclusions #

• 80-min entry to Banksy Limitless

Exclusions #

• Transfers

• Food and drinks

• Souvenirs

What to bring

• Ensure your ID and entry tickets is on hand for a smooth experience.

Accessibility

• This experience is accessible to wheelchair and pram/stroller users.
• For your convenience, guide dogs are welcome to join you.

Inclusions #

• Entry to Moco Museum London

• Access to all permanent exhibitions

• Access to temporary exhibitions like the Voice of the Street: Keith Haring's Subway Drawing exhibition

• Free audio guide

What to bring Frameless London + Moco Museum London

• Ensure your entry tickets and ID are on hand for a smooth experience.

Moco Museum London

• Pack earphones for your audio guide experience.

What’s not allowed Frameless London + Moco Museum London

• Large luggage bags, alcohol, outside food, and drinks are not permitted on this experience.
• Your pets are not permitted on this experience.

Frameless London

• Sharp metallic tools or objects, drones, smoke bombs, fireworks, glass bottles, illegal substances, rollerblades, scooters, e-scooters, skateboards, tripods, smoking, and vaping are not permitted on this experience.

Moco Museum London

• Flash photography is strictly prohibited at the venue.

Accessibility Frameless London + Moco Museum London

• This experience is accessible to wheelchair and pram/stroller users.
• For your convenience, ramps are available throughout the venue.
• For your convenience, guide dogs are welcome to join you.
• Guests with accessibility needs are entitled to a free carer ticket with valid documentation.

Frameless London

• For your convenience, elevators are available throughout the venue.

Additional information Frameless London + Moco Museum London

• Available facilities: restroom and baby-changing rooms

Moco Museum London

• Available facilities: free-of-charge lockers in the lobby.

Inclusions #

Frameless London

• Entry to Frameless London

• Access to the 4 galleries: Beyond Reality, Colour in Motion, The World Around Us and The Art of Abstraction

• Access to seasonal events and artist residencies (when open)

• Access to gift shop, cafe bar and ‘Art of You’ photo experience

• Ideal duration: 90-minutes

Moco Museum London

• Entry to Moco Museum London

• Access to both permanent and temporary exhibitions

Tour the War Rooms and continue exploring major political sites using your sightseeing app.

• Everything you get: Churchill War Rooms entry with multilingual audio commentary, plus a self guided political London walking tour featuring a sightseeing app, digital map, multilingual narration covering Westminster’s famous political landmarks, and on-site host assistance.
• Why choose this: Independent audio guided exploration allows you to pause, revisit exhibits, and fully absorb Westminster’s wartime and political history at your own pace.

Inclusions #

• Entry to Churchill War Rooms

• Multilingual audio-guide in the War Rooms, including languages like English, French, German, Spanish, Italian, Portuguese, Hebrew and Mandarin Chinese, Portuguese

• Host at the meeting point

• Sightseeing app, including digital map, for the walking tour of political London

• Multilingual audio guide for the walking tour, including languages like English, French, German, Spanish, Mandarin Chinese and Italian

Exclusions #

• Guided tour

• Headset and mobile device

• Transportation

What to bring

• Ensure your entry tickets and ID are on hand for a smooth experience.
• Prepare for unpredictable weather - carry umbrellas and rain coats.
• Wear comfortable shoes and carry a bottle of water.

What’s not allowed

• Suitcases, pull-along baggage and large bags are not permitted on this experience.

Additional information

• Please arrive at least 15 minutes before the time mentioned on your voucher.
• This tour is not guided by a live expert.
• Please be aware that certain video exhibits at the War Rooms may include loud wartime sounds, including bombing and air raid sirens.