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Paddington Experience Tickets

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Paddington experience I Bear-Sized fun in London

If you think Paddington Bear's adventures are just for kids, think again! This South Bank experience throws you into Paddington's world, where you'll help the Browns throw a festival, solve some hilarious challenges, and probably bump into that cheeky bear. From Paddington Station to 32 Windsor Gardens, it's a whirlwind of fun, games, laughs, and maybe a sticky marmalade sandwich or two. Don't miss it!

Why go for the Paddington Experience

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  • Visit the key locations: Imagine helping Paddington prepare for a marmalade-filled festival! You'll journey through familiar places like Paddington Station and the cozy Browns' house before heading to Peru's magical jungle, searching for juicy oranges and other marmalade essentials.
  • Interact with the characters: The Paddington Bear Experience shines with its character interactions! Meet Paddington, Mrs. Brown, and the rest of the family while tackling fun tasks, like helping Mrs. Bird organize her kitchen or finding Paddington's lost suitcase.
  • Bond together as a family: Make unforgettable memories together with Paddington! Join in on character challenges by assisting the Browns in organizing their party, solving Paddington-themed puzzles, and hunting for festival treasures. Wrap it all up with tasty sandwiches at the lively Marmalade Festival—yum!
  • Make the most of its convenient location: Out exploring London? After checking out the buzz at Shrek's Adventure, pop over to the Paddington Bear Experience at County Hall! With the London Eye just a stone's throw away, it's the perfect way to cap off a fantastic family day!

Things to know before booking your ticket to Paddington Experience

  • Entry prices begin at around £34 for children aged 2 to 15 and £39 for adults aged 16 and older. Keep in mind that prices may fluctuate between peak and off-peak times, so it's a good idea to check the rates for your specific visit date to snag the best deal!
  • Children under 2 can enter for free, but they will need to be carried during the entire experience.
  • Unfortunately, family tickets aren't available at the moment, so you'll need to purchase separate tickets for each family member. Just something to think about, as it might affect your budget for the outing!
  • Although the experience welcomes all ages, it's especially fitting for children 5 and up. Younger kids might find some portions, like a treasure hunt, a bit confusing, which could lead to wandering attention. 
  • Once inside, be ready for a few extra expenses, like marmalade sandwiches (£5), photos with Paddington, and goodies from the gift shop. These extras can add up, so be sure to account for them in your budget!
  • The experience lasts about 70 minutes and involves walking through several locations, with limited seating available. So, be prepared—this adventure might get a bit tiring!
  • The Paddington Bear Experience has lift provisions and is accessible for wheelchair users, though a few areas may not be fully participatory. 
  • While you can't bring buggies into the experience, a free buggy park is available on-site for your convenience. Just a reminder: this area isn't supervised.

Which Paddington Experience ticket is best for you?

Children enjoying The Paddington Bear Experience tour in London, featuring interactive exhibits and iconic landmarks

If you are on a budget

Go for: Admission ticket

Duration: Flexible, but the experience is usually around 70 minutes

Guide: No

  • The admission tickets to the Paddington Experience are perfect for you and your young ones if you are looking to spend a fun day in Paddington's universe. Choose any time between 10am and 3:45pm.
  • It offers you access to multiple rooms, photography services, fun festival treats, and games. 

Recommended tickets:

Visitors enjoying the Paddington Experience and the Sea Life London, featuring interactive exhibits and marine life encounters

If you want to explore further

Go for: Combo tickets

Duration: Flexible

Guide: No

  • Combine the Paddington Experience with the SEA LIFE Aquarium, London Eye, or Madame Tussauds to make your trip extra special!
  • Combo tickets let you explore two iconic landmarks at a discounted price, making it easier and more budget-friendly! Choose to visit both on the same day or spread them out across your trip for added flexibility.

Recommended tickets:

What makes the Paddington Experience special?

Children enjoying The Paddington Bear Experience in London, a unique family-friendly tour attraction

Gruber's Antique Store

Kick off your Paddington adventure at Mr. Gruber's Antique Store, where Paddington-themed goodies await! From limited-edition collectibles like exclusive plush toys and books to marmalade-inspired snacks, this cozy shop makes for the perfect first stop before you go ahead with the Paddington Experience. If you need a last-minute ticket, they've got that covered, too.

visitors enjoying The Paddington Bear Experience in London, a unique family-friendly tour with interactive exhibits and storytelling

Paddington Station & the Train

Paddington Station greets you with vintage charm, but keep an eye on the departure board—and don't lose Paddington's suitcase (Aunt Lucy's secret marmalade recipe is in there!). After a warm welcome from the Station Master, hop aboard the full-sized train for a non-stop ride to Windsor Gardens. Enjoy recreated scenic views of London, and wave to Paddington characters and passers-by heading to Marmalade Day!

32 Windsor Gardens

32 Windsor Gardens

What adventures await at 32 Windsor Gardens? Enter the Brown family's delightful home, where every room helps you dig deeper into Paddington's fun world! Help sort items in Mrs. Bird's kitchen and participate in simulating marmalade-making tasks, all while meeting cherished characters like Mrs. Brown and Paddington himself.

Child engaging in a cooking activity in a modern kitchen setting.

The Kitchen

In Mrs. Bird's Kitchen, chaos and cheer collide! This isn't just any kitchen—it's a playground for aspiring chefs and problem solvers alike. Help whip up Paddington's favorite marmalade, fish out a cheeky key from the sink drain, and giggle along with Mrs. Bird's delightful tales—this kitchen is where the magic happens before Marmalade Day!

Visitors enjoying the Peru setup at the Paddington Bear Experience in London

Peru

Say hello to adventure as you plunge into the enchanting jungles of Peru! After your time in Windsor Gardens, follow Paddington into a world bursting with greenery and jungle sounds. Team up with your friends to hunt for magical oranges needed for marmalade. It's not just a task; it's a jungle party!

Know More
Guests and staff interacting at the Paddington Bear experience in London, showcasing a unique family-friendly tour

Marmalade Day Festival

Experience the thrill of the Marmalade Day Festival at Windsor Gardens! With lively calypso music playing, you can dance, enjoy fairground games, and indulge in Paddington's favorite marmalade sandwiches. Don't forget to snap a pic with Paddington Bear for memory keepsake!

Plan your visit to the Paddington Experience

Children enjoying The Paddington Bear Experience in London, a unique family-friendly tour with exclusive access to Paddington Bear's adventures

Opening hours:

  • On Sunday to Wednesday and Friday: 10am to 6pm
  • On Thursday: 11am to 6pm
  • On Saturday: 10am to 7pm

Best time to visit: For a more relaxed experience, consider visiting during off-peak hours, like weekday mornings or early afternoons. This is especially helpful for families with young children who thrive in a quieter setting, allowing them to fully explore and engage with the activities without the hustle and bustle of larger crowds.

Address: Riverside Building, County Hall, Westminster Bridge Rd, London SE1 7PB, United Kingdom

​Find on Maps

  • By train: From St. James's Park, get on the District or Circle train line and step off the Westminster station. From there, it's a 6-minute walk to the Paddington Experience.
  • By bus: Get on bus line 11 or 148 from St. James's Park and deboard at County Hall, just 2 minutes away from the Experience.
cloakroom
  • A complimentary buggy park is conveniently available on-site, allowing you to leave your strollers while you enjoy your visit.
  • For your convenience, there's a supervised cloakroom where you can store your belongings for a small fee.
  • At the end of your adventure, treat yourself to a delightful selection of Paddington Bear-inspired cakes, pastries, hot and cold drinks, and, of course, the iconic marmalade sandwich!
  • Don't forget to check out the dedicated retail area filled with Paddington merchandise and gifts to remember your visit.
  • The Paddington Bear™ Experience is perfect for various events and celebrations, including birthday parties, school trips, and corporate gatherings. For inquiries, you can reach out to groups@paddingtonbearexperience.com.
  • Single-sex and gender-neutral restrooms are accessible after you check in and are located at both the beginning and end of your experience.
wheelchair accessible
  • The Paddington Bear Experience is wheelchair accessible, with ground and basement levels reachable via lift.
  • Due to fire safety protocols, only one wheelchair user is admitted per hour during the quarter-past time slot.
  • Wheelchair users should arrive 15 minutes before scheduled entry time and follow arrival instructions from their pre-visit email to head to the entrance, where a Welcome Team member will assist them.
  • The Experience offers hidden disability sunflower lanyards and sensory backpacks containing ear defenders, fidget toys, and stress balls. Guests can request these from the Welcome Team in the Gruber's Shop foyer.
  • If you need a break, inform a staff member who will escort you to a breakout area and re-admit you when possible.
  • Subtitles and written materials are available to assist guests with hearing impairments.
  • Service animals (guide dogs, hearing dogs, and medical alert animals) are welcome on the premises.
  • The experience does not use strobe lighting but includes fast-acting video and haze effects.
  • If you have a heart condition or pacemaker, please notify the Welcome Team upon arrival.
  • The venue features an accessible toilet on the basement level with an assistance alarm, a left-hand rail, a separate washbasin, and a hand dryer.
  • Carer tickets are available, and they must accompany a paying ticket holder. Contact boxoffice.ldn@paddingtonbearexperience.com to book.
no smoking in the area
  • The attraction reserves the right to refuse admission or eject guests displaying threatening or aggressive behavior, using abusive language, or appearing under the influence of drugs or alcohol. Please conduct yourself appropriately to ensure everyone's safety.
  • Guests aged 16 and under must be accompanied by an adult (18+), with each adult allowed to bring a maximum of five guests under 17.
  • Photography and filming are prohibited throughout the experience; however, guests can take photos in Windsor Gardens at the end and capture moments with Paddington Bear.
  • Please arrive at least 5 minutes before your allocated entry time. Late arrivals may not be guaranteed entry due to the strict schedule, with groups starting every few minutes.
  • Outside food is not allowed.
  • Bags are not permitted inside the experience.
  • Buggies are not allowed within the attraction, but a complimentary buggy park is available on-site.
  • Smoking and vaping are strictly prohibited on the premises.
  • After the main experience, guests can enjoy Windsor Gardens for up to one hour before being asked to leave.
  • Proper attire, including shoes and shirts, must always be worn. Wearing comfortable footwear is recommended due to uneven surfaces, as most of the experience involves being on your feet. Guests wearing crude or offensive clothing will not be admitted.
children dancing in paddington party
  • Arrive at least 15 minutes before your allocated entry time for check-in and bag storage, as late arrivals may not be guaranteed entry.
  • Familiarize yourself with Paddington Bear's stories before your visit to enhance your appreciation of the immersive experience and make character interactions more meaningful.
  • After your visit, take some time to explore the South Bank area, featuring attractions like the London Eye and Shrek's Adventure.
  • The team at The Paddington Bear Experience is not just there to assist—they're also great storytellers! Ask them about their favorite Paddington moments or hidden gems in the experience for a personalized touch.
  • When the festival music kicks in, don't hold back—dance! Join in the lively atmosphere and let loose; it's all part of the experience.
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  • Strings (0.8 km): This charming eatery, adorned with Mediterranean decor, serves authentic flavors of Italy and Spain. Delectable tapas and live guitar music create a lively atmosphere, perfect for romantic dinners or lively gatherings.
  • Westminster Kitchen (0.8 km): Located near the London Eye, this inviting grill house offers a relaxed ambiance for casual dining or special occasions. It is a prime choice for meat lovers who especially desire a good plate of steak.
  • OKAN South Bank (0.8 km): Nestled in County Hall, this intimate spot offers freshly prepared Japanese street food dishes like okonomiyaki, ideal for sharing with friends.
Stay near Paddington experience london
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  • ​Shrek's Adventure (0.16 km): Shrek's Adventure is an interactive wonderland inspired by the beloved DreamWorks films. You can navigate enchanting themed areas like Shrek's Swamp, encounter live characters, and enjoy engaging 4D effects that bring the story to life. 
  • ​London Dungeon (0.32 km): Go on a thrilling exploration of the city's dark history, blending horror and humor. With 19 interactive shows featuring notorious figures like Jack the Ripper and Sweeney Todd, you get to encounter captivating performances and exhilarating rides. 
  • ​London Eye (0.32 km): A stunning centerpiece on the South Bank, the London Eye provides breathtaking panoramic views of iconic landmarks such as Big Ben and the Houses of Parliament. Each ride lasts around 30 minutes, and private capsules are available for a special experience.

Frequently Asked Questions about Paddington Experience Tickets

Can I buy tickets on the day of my visit?

You can purchase the tickets from Mr. Gruber's Antique Store at Paddington Bear Experience on the day of your visit, but it's advisable to book in advance to secure your spot and avoid long queues​.

How far in advance should I book my tickets?

You should book tickets at least a week in advance to secure your preferred time slot​.

What is the cancellation policy for Paddington Bear Experience tickets?

Unfortunately, these tickets are non-cancellable and cannot be rescheduled​.

Are there guided tours available for Paddington Bear Experience?

The experience is self-guided, but staff are present to assist with any questions​.

How long does the experience last?

The Paddington Bear Experience typically lasts around 70 minutes, with an additional one hour in the Windsor Gardens.

Do combo tickets offer skip-the-line benefits?

Yes, some combo options, like the London Eye, include fast-track access, allowing you to skip long queues.

What should I bring for my visit?

Since no food is allowed inside, pack lightly but bring essentials like a camera for capturing memories​.

Can I bring a stroller or wheelchair?

Yes, the Paddington Bear Experience is fully accessible to strollers and wheelchairs.

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