Can I buy tickets on the day of my visit?

You can purchase the tickets from Mr. Gruber's Antique Store at Paddington Bear Experience on the day of your visit, but it's advisable to book in advance to secure your spot and avoid long queues.

How far in advance should I book my tickets?

You should book tickets at least a week in advance to secure your preferred time slot.

What is the cancellation policy for Paddington Bear Experience tickets?

Unfortunately, these tickets are non-cancellable and cannot be rescheduled.

Are there guided tours available for Paddington Bear Experience?

The experience is self-guided, but staff are present to assist with any questions.

How long does the experience last?

The Paddington Bear Experience typically lasts around 70 minutes, with an additional one hour in the Windsor Gardens.

Do combo tickets offer skip-the-line benefits?

Yes, some combo options, like the London Eye, include fast-track access, allowing you to skip long queues.

What should I bring for my visit?

Since no food is allowed inside, pack lightly but bring essentials like a camera for capturing memories.

Can I bring a stroller or wheelchair?

Yes, the Paddington Bear Experience is fully accessible to strollers and wheelchairs.

Book Paddington Bear Experience Tickets

Tickets

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The Paddington Bear Experience London Tickets

Step into Paddington Bear's world with this ticket, offering an immersive, interactive adventure loaded with fun gameplay elements from the iconic stories.
Tour London's iconic sights, journey to the Browns' home at 32 Windsor Gardens, and even venture into Peru's magical jungle, just as Paddington did.
You'll also get to venture into the magical jungles of Peru, an experience that adds an extra layer of fun and exploration to your adventure.
Get your photograph taken with Paddington himself for an extra cost, and board a life-sized train to explore meticulously designed sets!

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Flexible duration

Step into Paddington Bear's world with this ticket, offering an immersive, interactive adventure loaded with fun gameplay elements from the iconic stories.
Tour London's iconic sights, journey to the Browns' home at 32 Windsor Gardens, and even venture into Peru's magical jungle, just as Paddington did.
You'll also get to venture into the magical jungles of Peru, an experience that adds an extra layer of fun and exploration to your adventure.
Get your photograph taken with Paddington himself for an extra cost, and board a life-sized train to explore meticulously designed sets!

Inclusions

Entry to The Paddington Bear Experience
Access to multiple rooms
Music & Games

Exclusions

Festival treats (available at an additional price)
- Photographs (available at an additional price)

Tip: While exploring the Brown's home, keep an eye out for hidden surprises, just like Paddington would!
Anyone 16 years and under must be accompanied by an adult over the age of 18 at all times.
Your guide dogs are welcome at the venue.

These tickets can't be cancelled or rescheduled.

Combos

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Combo (Save 10%): The Paddington Bear™ Experience + London Eye Admission Tickets

Prepare for an epic journey as you explore Paddington's charming world and capture breathtaking city views from the London Eye, at a fraction of the price.
Paddington's marmalade mayhem awaits! Join the adorable bear and the Brown family for the grand Marmalade Festival and have a fun-filled adventure.
Venture into the tree-lined hallway of the Browns' home and set out on a thrilling adventure to the Peruvian jungles, before finally getting ready to party!
Indulge in a London Eye adventure and witness the magic of the city unfolding beneath you as you ascend to dizzying heights sitting in your AC capsule.
Skip the line and soar to new heights by upgrading to include fast-track access and enjoy panoramic views of famous landmarks like the River Thames.

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Prepare for an epic journey as you explore Paddington's charming world and capture breathtaking city views from the London Eye, at a fraction of the price.
Paddington's marmalade mayhem awaits! Join the adorable bear and the Brown family for the grand Marmalade Festival and have a fun-filled adventure.
Venture into the tree-lined hallway of the Browns' home and set out on a thrilling adventure to the Peruvian jungles, before finally getting ready to party!
Indulge in a London Eye adventure and witness the magic of the city unfolding beneath you as you ascend to dizzying heights sitting in your AC capsule.
Skip the line and soar to new heights by upgrading to include fast-track access and enjoy panoramic views of famous landmarks like the River Thames.

Inclusions Paddington Bear™ Experience

Entry to The Paddington Bear™ Experience

London Eye

Entry to the London Eye
30-min ride on the London Eye
London Eye guide
Priority boarding through fast-track entrance (as per option selected)

Paddington Bear™ Experience

Tip: Don't shy away from playing fun fairground games. You never know what prize Paddington might help you win!
Anyone 16 years and under must be accompanied by an adult over the age of 18 at all times.
Your guide dogs are welcome at the venue.
Keep in mind food & beverages are not allowed on this experience. Pack wisely!

London Eye

Tip: If you're a Harry Potter fan, try spotting the locations from the Half-Blood Prince.
Keep in mind large bags, sharp metallic tools, or objects that can cause security hazards are not allowed in this experience. Pack wisely!
Due to venue restrictions, pets cannot tag along for this experience.
This experience is wheelchair and pram/stroller accessible.
Your guide dogs are welcome at the venue.
Children under 2 can go for free but require a ticket to enter.
Children under the age of 18 years must be accompanied by adults.
Please note: You can experience a considerable wait time with Standard Entry Tickets.

These tickets can't be cancelled or rescheduled.

Combos

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Combo (Save 10%): The Paddington Bear™ Experience + SEA LIFE London Aquarium Tickets

Adventure awaits in London where you'll visit two must-see attractions, the Paddington Bear™ Experience, and SEA LIFE London Aquarium at one incredible price!
Explore the exciting world of Paddington at the Paddington Bear™ Experience, play games at the Marmalade Day Festival, and meet the iconic bear in person!
From the jungles of Peru to the streets of London, watch Paddington's story come to life as the loveable bear prepares for the Marmalade Day Festival.
Discover the ocean's secrets at SEA LIFE London Aquarium, home to over 500 species of marine life, like sharks and turtles spread across 14 unique zones.
Get up close with adorable Gentoo Penguins, and marvel at the UK's largest living coral reef and the biggest collection of deadly piranhas.

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Adventure awaits in London where you'll visit two must-see attractions, the Paddington Bear™ Experience, and SEA LIFE London Aquarium at one incredible price!
Explore the exciting world of Paddington at the Paddington Bear™ Experience, play games at the Marmalade Day Festival, and meet the iconic bear in person!
From the jungles of Peru to the streets of London, watch Paddington's story come to life as the loveable bear prepares for the Marmalade Day Festival.
Discover the ocean's secrets at SEA LIFE London Aquarium, home to over 500 species of marine life, like sharks and turtles spread across 14 unique zones.
Get up close with adorable Gentoo Penguins, and marvel at the UK's largest living coral reef and the biggest collection of deadly piranhas.

Inclusions Paddington Bear™ Experience

Entry to The Paddington Bear™ Experience

SEA LIFE London Aquarium

Entry to SEA LIFE London Aquarium

Paddington Bear™ Experience

Tip: Don't forget to try the marmalade sandwich. It's a Paddington Bear staple!
Anyone 16 years and under must be accompanied by an adult over the age of 18 at all times.
Your guide dogs are welcome at the venue.
Keep in mind food & beverages are not allowed on this experience. Pack wisely!

SEA LIFE London Aquarium

Tip: Take a moment to spot Betty - a unique creature that's half-shark, half-ray!
Keep in mind that suitcases and large items are not allowed on this experience. Pack wisely!
This experience is wheelchair and pram/stroller accessible.
Your guide dogs are welcome at the venue.
Carers of disabled guests get free entry, provided they can show proper documentation.
Children under 16 must be accompanied by an adult.

These tickets can't be cancelled or rescheduled.

Combos

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Combo (Save 10%): Shrek’s Adventure! London + Paddington Experience Tickets

Shrek’s 4D magic and Paddington’s playful world—perfect for young adventurers!

Everything you get at Shrek’s Adventure!: Prepare for a 70-min fairy tale gone wild—live shows, a 4D bus ride, characters meet-and-greet, and all the Shrek shenanigans you can handle!
Everything you get at Paddington Experience: Help prepare for Marmalade Day, explore Windsor Gardens, dance to calypso beats, play fun games, munch on yum treats, and snap a pic with Paddington himself!
Why choose this: From Shrek’s fairy tale chaos to Paddington’s charming London adventure, this combo packs live shows, interactive fun, and two beloved characters in one ticket!

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Shrek’s 4D magic and Paddington’s playful world—perfect for young adventurers!

Everything you get at Shrek’s Adventure!: Prepare for a 70-min fairy tale gone wild—live shows, a 4D bus ride, characters meet-and-greet, and all the Shrek shenanigans you can handle!
Everything you get at Paddington Experience: Help prepare for Marmalade Day, explore Windsor Gardens, dance to calypso beats, play fun games, munch on yum treats, and snap a pic with Paddington himself!
Why choose this: From Shrek’s fairy tale chaos to Paddington’s charming London adventure, this combo packs live shows, interactive fun, and two beloved characters in one ticket!

Inclusions Shrek's Adventure!

Entry to Shrek’s Adventure at your chosen 15-min slot
70-min interactive experience
Magical 4D flying bus experience
Access to 9 live shows

Paddington Experience

Entry to The Paddington Bear Experience
Access to multiple rooms
A photograph with Paddington
Music & interactive games
Festival treats like marmalade sandwich

Shrek’s Adventure! + Paddington Experience

Ensure your entry tickets and ID are on hand for a smooth experience.
Food & beverages and large luggage bags are not permitted on this experience.
Your pets are not permitted on this experience.
This experience is accessible to wheelchair users.
Guests with accessible needs can book a free carer ticket when purchasing their own.
For your convenience, elevators are available throughout the venue.
For your convenience, guide dogs are welcome to join you.
Children under the age of 2 years can go for free but require a ticket to enter.
Guests under 16 years of age must be accompanied by an adult.
Available facilities: restroom

Shrek’s Adventure!

Sharp metallic tools or objects, alcohol, drones, smoke bombs, fireworks, glass bottles, illegal substances, rollerblades, scooters, skateboards, and motorcycle helmets are not permitted on this experience.
Buggy and pushchairs are also not permitted on this experience, however there is a free buggy park at the venue.
Photography is strictly prohibited at the venue.
Available facilities: baby-changing room.
The recommended minimum age is 6.
The 4D magic bus isn’t suitable for guests with epilepsy, motion sickness, heart conditions, pacemakers, asthma, or other chronic illnesses.

These tickets can't be cancelled or rescheduled.

Combos

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Combo (Save 10%): The Paddington Bear™ Experience + Madame Tussauds Tickets

Get ready for the ultimate fan experience! Play with the adorable bear at the Paddington Bear™ Experience, and rub shoulders with celebs at Madame Tussauds.
Join the party, board the express to Paddington's world, explore No. 32 Windsor Gardens, and live the dream in London with Paddington and his friends.
Discover the wonders of the Peruvian rainforest, dance the night away to calypso music at the Marmalade Festival, and get your photo clicked with Paddington.
Get starstruck at Madame Tussauds, posing for photographs with over 150 lifelike wax figures of famous celebrities, sports stars, and even the royal family.
Face the city's darkest secrets in the Chamber of Horrors, go on a ride on the Spirit of London to discover London's past, and step into Marvel's universe.

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Get ready for the ultimate fan experience! Play with the adorable bear at the Paddington Bear™ Experience, and rub shoulders with celebs at Madame Tussauds.
Join the party, board the express to Paddington's world, explore No. 32 Windsor Gardens, and live the dream in London with Paddington and his friends.
Discover the wonders of the Peruvian rainforest, dance the night away to calypso music at the Marmalade Festival, and get your photo clicked with Paddington.
Get starstruck at Madame Tussauds, posing for photographs with over 150 lifelike wax figures of famous celebrities, sports stars, and even the royal family.
Face the city's darkest secrets in the Chamber of Horrors, go on a ride on the Spirit of London to discover London's past, and step into Marvel's universe.

Inclusions Paddington Bear™ Experience

Entry to The Paddington Bear™ Experience

Madame Tussauds

Entry to Madame Tussauds

Paddington Bear™ Experience

Tip: Try to spot all the different types of marmalade sandwiches at the festival. They come in all shapes and sizes!
Anyone 16 years and under must be accompanied by an adult over the age of 18 at all times.
Your guide dogs are welcome at the venue.
Keep in mind food & beverages are not allowed on this experience. Pack wisely!

Madame Tussauds

Tip: Create a mini-movie as you transition from one section to another, making your visit to Madame Tussauds a storyline.
Keep in mind that large bags and sharp objects are not allowed in this experience. Pack wisely!
Most parts of the attraction, except the Spirit of London ride, are wheelchair-accessible.

These tickets can't be cancelled or rescheduled.

Combos

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Combo (Save 25%): London Kids Bus Tour + Paddington Bear Experience London Tickets

Family-friendly London sightseeing by bus with stories and Paddington Bear.

Give your kids the London adventure they'll remember forever with this perfect combo that keeps little ones engaged while staying budget-friendly.
Watch your children's faces light up as they spot Big Ben and the London Eye on this kid-friendly 45-minute tour, which runs every weekend and holiday.
Reserve your tour between Oct 18 to Nov 2 and enjoy an exclusive Halloween-themed experience complete with ghoulish live tales and spooky surprises.
Let your children live out their Paddington dreams with hands-on interactive experiences at beloved locations like the famous 32 Windsor Gardens.
Treat your kids to an immersive journey through stunning, detailed sets from Peru's magical jungles to Paddington's cozy Windsor Gardens home.

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Family-friendly London sightseeing by bus with stories and Paddington Bear.

Give your kids the London adventure they'll remember forever with this perfect combo that keeps little ones engaged while staying budget-friendly.
Watch your children's faces light up as they spot Big Ben and the London Eye on this kid-friendly 45-minute tour, which runs every weekend and holiday.
Reserve your tour between Oct 18 to Nov 2 and enjoy an exclusive Halloween-themed experience complete with ghoulish live tales and spooky surprises.
Let your children live out their Paddington dreams with hands-on interactive experiences at beloved locations like the famous 32 Windsor Gardens.
Treat your kids to an immersive journey through stunning, detailed sets from Peru's magical jungles to Paddington's cozy Windsor Gardens home.

Inclusions Tootbus London Kids tour

45-minute kids bus tour of London
Live commentary in English
Free Wi-Fi

Paddington Bear Experience

Entry to The Paddington Bear Experience
Access to multiple rooms
Music & Games

Please click here for a detailed route map. Note: This is a non-stop tour and does not offer hop-on hop-off service.

Tootbus London Kids tour

First bus: 11 am from Charles II Street (departures may vary with the season)
Last bus: 3 pm from Charles II Street (departures may vary with the season)
Frequency: every 45 mins (every Sat & Sun, daily during school holidays)

What's not allowed

Tootbus London Kids tour

Keep in mind that food & beverages and smoking are not allowed on the buses. Pack wisely!

Paddington Bear Experience

Keep in mind that food & beverages are not allowed on this experience. Pack wisely!
Please note that pushchairs or buggies are not permitted within the experience.

Accessibility

Tootbus London Kids tour

The buses are wheelchair accessible.
Ramps are available on the buses for easy access.
Your guide dogs are welcome aboard.

Paddington Bear Experience

Your guide dogs are welcome at the venue.

Additional Information

Tootbus London Kids tour

Pets and small animals are allowed only if they are positioned at your knees.
Children must be accompanied by an adult at all times.
Infants aged 3 and under can travel for free.
During the Changing of the Guard ceremony at Buckingham Palace, public transport and sightseeing buses are not allowed in front of the palace. The 1pm tour will be diverted on these days.

Paddington Bear Experience

Anyone 16 years and under must be accompanied by an adult over the age of 18 at all times.
One adult may accompany a maximum of five children (2 - 15 years of age).

These tickets can't be cancelled or rescheduled.

Plan your visit to the Paddington Experience

Children enjoying The Paddington Bear Experience in London, a unique family-friendly tour with exclusive access to Paddington Bear's adventures

Opening hours:

On Sunday to Wednesday and Friday: 10am to 6pm
On Thursday: 11am to 6pm
On Saturday: 10am to 7pm

Best time to visit: For a more relaxed experience, consider visiting during off-peak hours, like weekday mornings or early afternoons. This is especially helpful for families with young children who thrive in a quieter setting, allowing them to fully explore and engage with the activities without the hustle and bustle of larger crowds.

Address: Riverside Building, County Hall, Westminster Bridge Rd, London SE1 7PB, United Kingdom

Find on Maps

By train: From St. James's Park, get on the District or Circle train line and step off the Westminster station. From there, it's a 6-minute walk to the Paddington Experience.
By bus: Get on bus line 11 or 148 from St. James's Park and deboard at County Hall, just 2 minutes away from the Experience.

A complimentary buggy park is conveniently available on-site, allowing you to leave your strollers while you enjoy your visit.
For your convenience, there's a supervised cloakroom where you can store your belongings for a small fee.
At the end of your adventure, treat yourself to a delightful selection of Paddington Bear-inspired cakes, pastries, hot and cold drinks, and, of course, the iconic marmalade sandwich!
Don't forget to check out the dedicated retail area filled with Paddington merchandise and gifts to remember your visit.
The Paddington Bear™ Experience is perfect for various events and celebrations, including birthday parties, school trips, and corporate gatherings. For inquiries, you can reach out to groups@paddingtonbearexperience.com.
Single-sex and gender-neutral restrooms are accessible after you check in and are located at both the beginning and end of your experience.

The Paddington Bear Experience is wheelchair accessible, with ground and basement levels reachable via lift.
Due to fire safety protocols, only one wheelchair user is admitted per hour during the quarter-past time slot.
Wheelchair users should arrive 15 minutes before scheduled entry time and follow arrival instructions from their pre-visit email to head to the entrance, where a Welcome Team member will assist them.
The Experience offers hidden disability sunflower lanyards and sensory backpacks containing ear defenders, fidget toys, and stress balls. Guests can request these from the Welcome Team in the Gruber's Shop foyer.
If you need a break, inform a staff member who will escort you to a breakout area and re-admit you when possible.
Subtitles and written materials are available to assist guests with hearing impairments.
Service animals (guide dogs, hearing dogs, and medical alert animals) are welcome on the premises.
The experience does not use strobe lighting but includes fast-acting video and haze effects.
If you have a heart condition or pacemaker, please notify the Welcome Team upon arrival.
The venue features an accessible toilet on the basement level with an assistance alarm, a left-hand rail, a separate washbasin, and a hand dryer.
Carer tickets are available, and they must accompany a paying ticket holder. Contact boxoffice.ldn@paddingtonbearexperience.com to book.

The attraction reserves the right to refuse admission or eject guests displaying threatening or aggressive behavior, using abusive language, or appearing under the influence of drugs or alcohol. Please conduct yourself appropriately to ensure everyone's safety.
Guests aged 16 and under must be accompanied by an adult (18+), with each adult allowed to bring a maximum of five guests under 17.
Photography and filming are prohibited throughout the experience; however, guests can take photos in Windsor Gardens at the end and capture moments with Paddington Bear.
Please arrive at least 5 minutes before your allocated entry time. Late arrivals may not be guaranteed entry due to the strict schedule, with groups starting every few minutes.
Outside food is not allowed.
Bags are not permitted inside the experience.
Buggies are not allowed within the attraction, but a complimentary buggy park is available on-site.
Smoking and vaping are strictly prohibited on the premises.
After the main experience, guests can enjoy Windsor Gardens for up to one hour before being asked to leave.
Proper attire, including shoes and shirts, must always be worn. Wearing comfortable footwear is recommended due to uneven surfaces, as most of the experience involves being on your feet. Guests wearing crude or offensive clothing will not be admitted.

Arrive at least 15 minutes before your allocated entry time for check-in and bag storage, as late arrivals may not be guaranteed entry.
Familiarize yourself with Paddington Bear's stories before your visit to enhance your appreciation of the immersive experience and make character interactions more meaningful.
After your visit, take some time to explore the South Bank area, featuring attractions like the London Eye and Shrek's Adventure.
The team at The Paddington Bear Experience is not just there to assist—they're also great storytellers! Ask them about their favorite Paddington moments or hidden gems in the experience for a personalized touch.
When the festival music kicks in, don't hold back—dance! Join in the lively atmosphere and let loose; it's all part of the experience.

Strings (0.8 km): This charming eatery, adorned with Mediterranean decor, serves authentic flavors of Italy and Spain. Delectable tapas and live guitar music create a lively atmosphere, perfect for romantic dinners or lively gatherings.
Westminster Kitchen (0.8 km): Located near the London Eye, this inviting grill house offers a relaxed ambiance for casual dining or special occasions. It is a prime choice for meat lovers who especially desire a good plate of steak.
OKAN South Bank (0.8 km): Nestled in County Hall, this intimate spot offers freshly prepared Japanese street food dishes like okonomiyaki, ideal for sharing with friends.

Low-budget: The Walrus Bar & Hostel (0.6 km), The Steam Engine (0.9 km), London Waterloo Hostel (1.2 km)
Mid-budget: Park Plaza Westminster Bridge London (463 ft.), Ruby Lucy Hotel & Bar (0.6 km), Park Plaza County Hall London (1.4 km)
Luxury:London Marriott Hotel County Hall (16 ft.), Waterloo Luxury Apartment (0.9 km),Bankside Hotel, Autograph Collection (2 km)

Guests exploring the London Dungeon Torture Chamber exhibit.

Shrek's Adventure (0.16 km): Shrek's Adventure is an interactive wonderland inspired by the beloved DreamWorks films. You can navigate enchanting themed areas like Shrek's Swamp, encounter live characters, and enjoy engaging 4D effects that bring the story to life.
London Dungeon (0.32 km): Go on a thrilling exploration of the city's dark history, blending horror and humor. With 19 interactive shows featuring notorious figures like Jack the Ripper and Sweeney Todd, you get to encounter captivating performances and exhilarating rides.
London Eye (0.32 km): A stunning centerpiece on the South Bank, the London Eye provides breathtaking panoramic views of iconic landmarks such as Big Ben and the Houses of Parliament. Each ride lasts around 30 minutes, and private capsules are available for a special experience.