What to bring
Kensington Palace
- Bring local currency or your preferred payment method for meals, souvenirs, and extra delights not covered by the ticket.
- Don’t forget your trusty wired earphones for an immersive audio guide experience.
What's not allowed
Tower of London
- Keep in mind that luggage, large bags, tripods, selfie sticks, and other photographic or recording equipment are not allowed in this experience. Pack wisely!
- Smoking, eating, and drinking within all buildings are not allowed.
Kensington Palace
- Keep in mind food & beverages, alcohol, suitcases, large bags, and any rolling luggage are not allowed on this experience. Pack wisely!
Accessibility
Tower of London
- Not all areas of this experience are accessible by wheelchairs and prams/strollers.
- Your guide dogs are welcome at the venue.
Kensington Palace
- This experience is wheelchair and pram/stroller accessible.
- Your guide dogs are welcome at the venue.
- Many of the rooms have low-level lighting, which might be difficult for visually impaired visitors.
- Disabled visitors are entitled to bring an accompanying carer free of charge.
Additional information
Tower of London
- The Crown Jewels are a working collection and as a consequence, the display is subject to change without prior notice due to security reasons.
Kensington Palace
- Facilities: free Wi-Fi, cafe, restroom.