See London from Levels 68, 69 and 72 at The View from The Shard, with standard entry, champagne upgrades, combos and guided experiences.

Quick overview

• Access included: Shard tickets cover Levels 68 and 69 plus the open-air Level 72 skydeck, with high-speed lifts and digital photos.
  
• Levels & views: Viewing platforms span Levels 68, 69 and 72, with 360° London views reaching up to 40 miles on clear days.
  
• Getting up: High-speed lifts take you from the booking hall to Level 68, with a lift change at Level 33 before continuing upwards.
  
• Special features: Level 69 houses the Champagne Bar, while Level 72 is an open-air skydeck exposed to the elements.
  
• Ways to visit: Choose standard entry, champagne packages, a small-group walking tour, or combos with the London Eye, Tower Bridge, Tower of London or Up at The O2.
  
• Queues & timing: Fast-track entry is available as an upgrade on standard tickets. Last entry is 1 hour before closing, and you can stay until closing once inside.
  
• Best upgrade: Choose champagne for a celebratory visit, or pair The Shard with the London Eye for two contrasting London viewpoints.

Things to know before booking your The Shard tickets

Booking window

• Book your preferred time slot in advance, particularly for sunset and busy periods. Opening times can vary, and the venue advises checking current timings before visiting.
  
• Standard Shard tickets are non-refundable and cannot be rescheduled. The champagne ticket and walking tour offer 24-hour cancellation, while the combo products listed here cannot be cancelled or rescheduled.

Entry & routing

• Enter via Joiner Street, where online tickets are scanned before security screening. The entry sequence then continues through the booking hall and lift journey, with a change at Level 33 before reaching Level 68.
  
• Fast-track entry is available as a paid upgrade with the standard Shard ticket. It is designed to reduce entry queues, but security screening still applies.

Access levels

• The standard viewing experience covers Levels 68, 69 and 72. Level 68 and 69 are enclosed viewing galleries, while Level 72 is the open-air skydeck.
  
• There is no separate summit upgrade in the ticket assortment here. The products that include Shard access generally cover the same three public viewing levels, with differences coming from drinks, photos, guided touring or additional attractions.

Ways to explore

• Self-guided visits let you move through the viewing levels at your own pace, while the standard product also includes access to London Expert commentary.
  
• The Westminster & London Bridge small-group tour adds a five-hour guided walking route covering 30+ sights before continuing to The Shard, with groups of 10–15 guests.

Special access and upgrades

• Champagne upgrades add one glass of champagne or a non-alcoholic drink, two digital photos and £5 retail credit with the dedicated champagne product.
  
• Combo tickets add another London attraction rather than changing the Shard viewing experience. Choose the London Eye for a second aerial perspective, Tower Bridge or Tower of London for historic sights, or Up at The O2 for an active rooftop climb.

Constraints & practicalities

• The View is wheelchair accessible from ground level to Level 72, with accessible toilets on Levels 1 and 68. Foldable chairs are available on request, and guide and hearing dogs are permitted.
  
• Large bags over 55 × 38 × 20 cm are not permitted, and there is no cloakroom for bags. Security screening applies before the lift journey.
  
• Children under 18 must be accompanied by an adult. Children aged three and under are free according to the venue's current terms.

Weather & visibility

• Poor visibility does not automatically end your visit. The venue's View Guarantee can provide a complimentary return standard ticket when specified landmark visibility conditions are not met. Claim eligibility must be checked with the Duty Manager before leaving.

Visitor tips

• Keep your phone camera ready on Level 69: The floor-to-ceiling windows give cleaner photos without the reflections and glare you can get outdoors.
  
• Save Level 72 for clear weather: The open-air deck is exposed to wind and rain, so it is less comfortable when conditions turn.
  
• Use the indoor levels for landmark spotting: Levels 68 and 69 offer sheltered views through glass, making them easier for prolonged sightseeing.
  
• Look for landmarks from the viewing guides: Use the venue’s skyline information to identify landmarks rather than relying on distant buildings alone.
  
• Factor security into your arrival time: Bags go through X-ray screening and visitors may need to remove jackets, belts and pocket items.