It is completely safe and very smooth. The cabin glides steadily up to 90 metres above the River Thames, so while it is high, there are no sudden drops, jerks, or high speeds. If you have a mild fear of heights, the stable enclosed cabin and a glass of chilled champagne make it a calm, pleasant flight rather than a high-thrill ride.

Your booking includes a fast-track boarding entrance, a chilled glass of champagne per adult, and a continuous non-stop flight over the Thames. Depending on your specific package choice, you will either receive a dedicated private cabin or shared flight access, along with panoramic views across East London, illuminated landmarks, and a souvenir map or commemorative guide.

It takes roughly 10 to 20 minutes in total, depending on the time of day. Standard daytime flights take about 10 minutes one-way, but evening and champagne flights run at a slower, extended pace to give you around 12 to 15 minutes in the air. This provides ample time to sip your drink, take photos, and take in the skyline.

Yes, families are welcome. Children cannot drink alcohol, but non-alcoholic alternative beverages like fruit juices or soft drinks are provided for younger guests and non-drinkers. The enclosed glass cabins are spacious, completely secure, and highly visual, making the flight an exciting, family-friendly activity for all ages.

Book at least two to three weeks in advance for weekend or sunset slots. Evening and weekend time slots sell out quickly due to high demand for golden-hour photos and date-night bookings. Weekday afternoon slots are easier to secure on shorter notice, but reserving online ahead of time guarantees your fast-track entry and chilled drinks.

Arrive 15 minutes before your scheduled departure window. This gives you enough time to pass through ticket verification at the Greenwich Peninsula or Royal Docks terminal, collect your beverage tokens, and walk straight through the fast-track boarding lane without rushing or missing your dedicated flight time.

Yes, the flight is entirely self-guided and easy to navigate. You simply check in at the terminal entrance, board your cabin, and enjoy the views at your own pace. Everything from boarding to exiting is straightforward, meaning you get a seamless, independent experience without needing a guide or group leader.

Yes, both terminals and the cable car cabins are fully step-free and wheelchair accessible. The boarding platforms slow down or pause completely to allow smooth, level roll-on access for wheelchairs, mobility scooters, and strollers. Station staff are on hand at both sides to assist you throughout the entire boarding process.

Flights run normally in light rain and typical overcast weather, offering cosy covered views. However, if severe high winds or thunderstorms force a safety shutdown, operations pause temporarily. If your booked flight is cancelled due to extreme weather, you will be offered an immediate rebooking for another time or a full refund.