Plan your visit to the Natural History Museum in London

The Natural History Museum is a vast space filled with over 80 million specimens, from the towering blue whale to world-famous dinosaur skeletons. Its galleries span multiple floors and themes, and queues can build quickly during busy hours. With a little planning, you can navigate the museum smoothly, avoid the most crowded zones, and spend your time on the displays that truly interest you.

Navigating your way

Explore more with an audio tour

While entry to the Natural History Museum is free, its vast galleries can feel overwhelming. An audio tour lets you explore at your own pace with expert insights, helping you enjoy the highlights without feeling rushed.

Natural History Museum's exterior with twin towers and trees in London.

How to make the most of your visit

Visit typeDurationRouteWhat you get

Quick visit

2 hours

Hintze Hall → Dinosaur Gallery → Earth Hall → Mammals Gallery

A quick look at the museum’s must-see highlights from the blue whale to towering dinosaurs, in a single smooth loop.

Half-day exploration

3–4 hours

Hintze Hall → Dinosaur Gallery → Earth Hall → Human Evolution → Minerals & Fossils

A balanced experience combining the museum’s star attractions with quieter galleries. Enjoy key specimens and interactive displays while moving at a relaxed pace.

Full-day deep dive

5–6 hours

Hintze Hall → Dinosaur Gallery → Earth Hall → Human Evolution → Minerals & Fossils → Darwin Centre → Wildlife Garden

The ultimate museum experience covering both iconic and hidden gems. Perfect for enthusiasts who want to explore in depth and discover interactive zones at leisure.

Handy tips

Beat the crowds

  • Reserve ahead: Book a reserved entry ticket online to reduce queues. Without it, you may end up waiting 30–60 minutes during busy months.
  • Pick calmer windows: Arrive at opening around 10 am or in the last 90 minutes before closing. The busiest times are usually 11 am to 3 pm. Holidays and weekends attract extra families, while visiting on weekdays in term time is noticeably calmer.

Navigate smarter

  • Plan your zones: Start with less busy zones like Green or Red first, then visit the Blue Zone later when the crowds thin.
  • Visit the Hidden Treasures Gallery: Start through the West Entrance on Queen’s Gate and follow the independent trail. You’ll pass the spirit collection with preserved giraffe heads, the Images of Nature gallery with botanical art, and Darwin’s On the Origin of Species.

Explore the Natural History Museum

Before you get there

Know before booking your Natural History Museum tickets

  • Standard free entry: Entry to the Natural History Museum is free and gives you access to all permanent galleries. This option works well if you are happy to explore casually and do not need added context. 
  • Reserved entry ticket: If you want a deeper and more structured experience, a reserved entry ticket with audio guide offers a more immersive and well-rounded visit. These tickets offer you a timed slot and include a multilingual audio guide with expert commentary.
  • Temporary exhibitions: The museum runs rotating temporary exhibitions focused on science, nature, and photography. These exhibitions require separate tickets and are not included with either free entry or reserved entry audio guide tickets. 
  • Accessibility considerations: The Natural History Museum is partially accessible, with step-free access available in many public areas but not all galleries. If full accessibility is essential for you, this is something you should consider before booking.

Natural History Museum timings

DayTimingsLast entryClosed on

Monday – Sunday

10 am to 5:50 pm

Around 5:30 pm

24, 25, 26 December

Best time to visit

The Natural History Museum is busiest on weekends and late mornings, especially between 11 am and 2 pm.

Where is the Natural History Museum located?

Getting there

Entrances

NameLocationWho it's forCrowds & wait times

Central Entrance

Front of Cromwell Road, South Kensington

General visitors, all ticket types. Main, step-free entrance with ramp, often busiest.

Often the main entry point, busiest during peak times. Queues vary by crowd levels.

East Entrance

Exhibition Road side

General visitors, independent exploration. It’s not step-free, but there’s a lift from the entrance lobby to the galleries.

Usually slightly quieter than central, may be closed temporarily when managing crowds.

West Entrance

Queen’s Gate side

General visitors, drop‑off access.

Open daily until late afternoon. Typically less crowded than Cromwell Road.

Facilities

  • Cafes: The museum has several on-site cafes, including T. rex Restaurant, Central Café, Earth Hall Café, Shake Bar, and The Garden Kitchen, allowing you to pause and take a break.
  • Picnic area: The indoor lower-ground space allows you to enjoy the food between galleries.
  • Museum shop: The main shop near Hintze Hall sells nature-inspired gifts, books, and souvenirs.
  • Cranbourne boutique: This boutique offers fashion, homeware, and themed prints for museum fans.
  • Dino store: A dedicated dinosaur-themed store with toys, books, and gifts is available on-site.
  • Free Wi-Fi: Wireless internet is available throughout the museum for visitor use.
  • Water bottle refill points: Refill stations are placed in café areas to help you stay hydrated.
  • Baby care: Baby care rooms and high chairs are available for families with young children.
  • Toilets: Restrooms are located near dining areas and throughout public spaces for convenience
  • Audio guides: The museum has audio guides available for rent at the entrance.
  • Wheelchairs and lifts: There are accessible ramps for wheelchairs, lifts and step-free access throughout the museum.
  • Luggage and cloakroom: There are luggage storage areas (available for a specific amount) for use at the entrance.

Accessibility at the Natural History Museum

Visiting with family

  • Baby changing stations are available near restrooms on all floors for convenience.
  • Stroller rental and parking is offered at the Cromwell Road and Exhibition Road entrances.
  • Family-friendly cafés, including T. rex Restaurant, Central Café, and Shake Bar, offer kids’ menus and high chairs.
  • The museum provides dedicated quiet areas and picnic spaces where families can take breaks between galleries.
  • Shops such as the Dino Store feature child-focused books, toys, and educational gifts.

Rules and restrictions

  • Large bags, suitcases, and umbrellas must be left at the free cloakroom.
  • Photography is allowed in galleries, but flash, tripods, and selfie sticks are prohibited.
  • Eating and drinking are restricted to cafés, picnic areas, and designated zones.
  • Smoking, including e-cigarettes, is not permitted anywhere on site.
  • Animals are not allowed, except for certified assistance or guide dogs.
  • Re-entry is only allowed with a valid timed or reserved ticket.
  • Mobile phones must be on silent in galleries and exhibitions.
  • Access to some temporary exhibitions may be restricted due to age, health, or safety requirements.

Where to eat

Where to shop

Where to stay

Insider tips

  • Weekends and school holidays can get very busy at the Cromwell Road entrance, with lines sometimes taking 30 to 60 minutes. Try using the Exhibition Road or Queen’s Gate entrances for a faster start.
  • The museum is busiest between 11 am and 3 pm. Arriving right at 10 am or in the last couple of hours before closing often lets you enjoy popular galleries like the Dinosaurs without the crowds.
  • Grab a map first and plan your route. Start with the big-ticket exhibits like Dinosaurs or Earth Hall, then explore the quieter galleries later.
  • Take short breaks in quieter spots such as the Wildlife Garden or some of the lesser-known galleries. It’s a nice way to recharge before heading back to the action.

Frequently asked questions about visiting the Natural History Museum

Most visitors spend around 2 to 4 hours exploring the main galleries. If you want to include special exhibitions or family activities, give yourself a little extra time.