London Airport Lounges

Enjoy restaurant‑level dining, drinks & Wi‑Fi in this quiet lounge before you fly.

• Everything you get: Enjoy 3 or 6-hour access to Plaza Premium Lounge at Terminal 5 with an array of British and international cuisine, complimentary house beer and wine, free Wi-Fi, charging stations, comfortable seating with TV, and flight information screens.
• Why choose this: This lounge turns wait time into downtime, with restaurant‑style food, house drinks, Wi‑Fi, and comfortable seating so you feel relaxed and ready to take off.

Inclusions #

• 3/6-hour access to Plaza Premium Lounge in Terminal 5 at London Heathrow Airport

• Complimentary British and international cuisine buffet

• Vegetarian and gluten-free meal options (gluten-free available upon request)

• Complimentary house beer & house wine

• Complimentary coffee & tea

• Free Wi-Fi & charging stations

• Comfortable seating with TV

• Flight information screens

• Accessible washroom & baby changing station

Exclusions #

• Premium alcoholic beverages (charges apply)

• Shower facilities (charges apply)

• Printing and photocopying services (charges may apply)

• Guaranteed immediate seating (subject to availability based on capacity)

Plaza Premium Lounge

Location

• Level 2, International Departures, next to Gate A7, Terminal 5, London Heathrow Airport

Timings

• The lounge is open daily from 4:45am to 9:30pm.

Documents required

• Bring a valid boarding pass for same-day international travel to access the lounge.
• A valid photo ID matching the name on your booking may be requested at the entrance.

Rules & restrictions

• The lounge is located airside in the International Departures area, accessible only after security checks.
• Due to peak seasonal activity, access may be restricted based on capacity.
• Smart casual dress code is recommended.

What's not allowed

• Smoking is not permitted in the lounge. Please use the designated smoking areas in the terminal.
• Pets are not allowed in the lounge, except for registered guide dogs.

Accessibility

• The lounge is wheelchair accessible.
• Guide dogs are welcome at the lounge.

Additional information

• Children under 2 years old are admitted free with an adult.
• Shower reservations can be made at the reception. Charges may apply for shower usage, which includes complimentary amenities such as shower gel, shampoo, body lotion, bath towel, hair dryer, and on-demand items like dental kits and shavers.

Refuel at this lounge with vegetarian options, then recharge in a private resting suite in total comfort.

• Everything you get: Enjoy 3 or 6-hour access to the Plaza Premium Lounge at Heathrow Terminal 2, with an international buffet and vegetarian options, house wine, beer, spirits, coffee, and tea. Stay connected with Wi‑Fi, charging stations, and TVs, then rest up before your flight in private resting suites.
• Why choose this: Pick this if comfort for you means real food and a reset: warm vegetarian dish options, quality coffee, and relaxing zones, along with optional showers to freshen up before your next flight.

Inclusions #

• 3/6-hour access to Plaza Premium Lounge in Terminal 2 at London Heathrow Airport

• Complimentary buffet meals with vegetarian options (hot and cold dishes)

• Complimentary alcoholic beverages (house wine, beer, spirits)

• Complimentary coffee & tea

• Private resting suites

• Free Wi-Fi & charging stations

• Comfortable seating with TV

• Flight information screens

Exclusions #

• Premium drinks (at additional expense)

• Shower facilities with towels and toiletries (subject to availability; charges may apply)

• Hotel transfers

• Printing & photocopying (charges may apply)

Plaza Premium Departures Lounge

Location

• Level 4, Terminal 2, next to the Terminal Transfer area, London Heathrow Airport

Timings

• The lounge is open daily from 5am to 9:30pm.

Documents required

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Ensure you have a valid boarding pass for a same-day international departure or transit flight from Terminal 2.

Rules & restrictions

• The lounge is located airside in the International Departures area of Terminal 2, accessible only after security checks.
• Seating is subject to availability and may be restricted during peak periods.
• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.

What to bring

• Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 2.
• Carry a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.

Accessibility

• The lounge is wheelchair accessible, with step-free entry and accessible lavatories.
• For accessibility queries, contact the lounge reception upon arrival.

Additional information

• Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket.
• Children aged 11 and under must be accompanied by a paying adult.
• Private resting suites are available for an additional fee; enquire at reception.
• The lounge may periodically restrict access due to capacity during peak periods.

Turn your Heathrow wait into a calm stopover with kosher‑friendly meals & quiet prayer rooms.

• Everything you get: Enjoy 3 or 6-hour access to Plaza Premium Lounge, Terminal 4, with a complimentary hot and cold buffet, vegetarian and kosher options, free-flow drinks, high-speed Wi-Fi, TV, charging stations, gender-specific prayer rooms, and flight info screens.
• Why choose this: Choose this when you’d rather arrive at your next stop feeling calm and well‑fed; the buffet with kosher options and prayer rooms turn your layover into recovery time.

Inclusions #

• 3/6-hour access to Plaza Premium Lounge in Terminal 4 at London Heathrow Airport

• Complimentary British and International buffet meals with vegetarian & kosher options

• Complimentary alcoholic beverages (beer, wine, spirits)

• Free Wi-Fi & charging stations

• Comfortable seating with TV

• Meditation and prayer rooms (separate for male & female)

• Flight information screens

Exclusions #

• Private resting suites

• Shower facilities (subject to availability; charges may apply)

• Premium drinks (at extra expense)

• Spa, massage & beauty services

• Hotel transfers

Plaza Premium Departures Lounge

Location

• Level 2, Terminal 4 Departures, opposite Gates 10A and 10B, London Heathrow Airport

Timings

• The lounge is open daily from 5am to 10pm.

Documents required

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Ensure you have a valid boarding pass for a same-day international departure or transit flight from Terminal 4.

Rules & restrictions

• The lounge is located airside in the International Departures area of Terminal 4, accessible only after security checks and passport control.
• Seating is subject to availability and may be restricted during peak periods.
• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.

What to bring

• Bring a valid boarding pass for a same-day international departure or transit flight from Terminal 4.
• Carry a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.

Accessibility

• The lounge is wheelchair accessible, with step-free entry and accessible lavatories.
• For accessibility queries, contact the lounge reception upon arrival.

Additional information

• Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket.
• Children aged 11 and under must be accompanied by a paying adult.
• The lounge accommodates up to 147 guests; access may be periodically restricted due to capacity during peak periods.

Leave the city feeling well‑fed & relaxed with gluten‑free options, house drinks & connectivity in a calm lounge.

• Everything you get: Enjoy 3-hour access to the Blush Lounge at Heathrow Terminal 4, with a buffet of hot and cold dishes including vegetarian options. Help yourself to house beer, wine, spirits, and coffee while staying connected with free Wi‑Fi, charging points, and printing facilities.
• Why choose this: If you want to take off feeling properly fuelled, with gluten‑free meal options and beverages in a calm space that helps you unwind before boarding, then this lounge should be your pick.

Inclusions #

• 3-hour access to Blush Lounge by Plaza Premium in Terminal 4 at London Heathrow Airport

• Complimentary buffet meals with vegetarian options

• Gluten-free options available on request

• Complimentary alcoholic beverages (house beer, wine, spirits)

• Coffee, tea, and soft drinks

• Free Wi-Fi & charging stations

• Comfortable seating

• Printing & photocopying

Exclusions #

• Shower facilities

• Private resting suites

• Dedicated workstations

• Spa or massage services

• Hotel transfers

Blush Lounge by Plaza Premium

Location

• Level 2, near Gate 2, Terminal 4 Departures, London Heathrow Airport.

Timings

• The lounge is open daily from 7am to 10:30pm.

Documents required

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Ensure you have a valid boarding pass for a same-day international departure or transit flight from Terminal 4.

Rules & restrictions

• The lounge is located airside in the International Departures area of Terminal 4, accessible only after security checks and passport control.
• Seating is subject to availability and may be restricted during peak periods.
• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.

What to bring

• Carry a valid boarding pass for a same-day international departure or transit flight from Terminal 4.
• You must bring a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.

Accessibility

• The lounge is wheelchair accessible.
• For accessibility queries, contact the lounge reception upon arrival.

Additional information

• Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket.
• A paying adult must accompany children aged 11 and under.
• Toilets are not inside the lounge but are located nearby, outside the entrance.

Plaza Premium Lounge (North Terminal)

Location

• Level 4, North Terminal Departures, London Gatwick Airport, near Gates 45–55 and 101–103

Timings

• The lounge is open daily from 4am to 8pm.

Documents required

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Ensure you have a valid boarding pass for a same-day departure from Gatwick's North Terminal.

Rules & restrictions

• The lounge is located airside in the Departures area of the North Terminal, accessible only after security checks.
• Seating is subject to availability and may be restricted during peak periods.
• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.

Inclusions #

• 3/6-hour access to Plaza Premium Lounge at North Terminal, London Gatwick Airport

• Complimentary British & International buffet meals with vegetarian & gluten-free options

• Complimentary alcoholic beverages (house wine, beer, spirits)

• Coffee, tea & soft drinks

• Free Wi-Fi & charging stations

• Comfortable seating with TV

• Dedicated kids' play area & accessible washrooms

• Flight information screens

Exclusions #

• Shower facilities

• Premium drinks such as champagne (at additional expense)

• Private resting suites

• Spa or massage services

• Hotel transfers

What to bring

• Keep a valid boarding pass for a same-day departure from Gatwick's North Terminal.
• Bring a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Outside food and beverages are not permitted.

Accessibility

• The lounge is fully wheelchair accessible, with accessible toilets.
• For accessibility queries, contact the lounge reception upon arrival.

Additional information

• Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket.
• Premium drinks such as champagne and select wines are available at an additional charge.
• Restroom facilities are available inside the lounge.

A family‑friendly Gatwick lounge with a play area, build‑your‑own salad bar & handy telephones.

• Everything you get: Enjoy 3-hour access to Plaza Express at Gatwick North Terminal with a full-day buffet and a build-your-own salad bar, and complimentary alcoholic beverages. Let the kids enjoy the play area, while you stay connected with free Wi‑Fi, TV, a charging station, flight information screens, and telephones.
• Why choose this: This lounge is ideal for families who want control and comfort; kids get space to play, you get customizable food options, while flight screens and telephones keep you connected.

Inclusions #

• 3-hour access to Plaza Express Lounge at North Terminal, London Gatwick Airport

• Complimentary buffet meals/snacks/beverages with all-day salad bar

• Complimentary alcoholic beverages

• Free Wi-Fi & charging stations

• Comfortable zoned seating with TV

• Dedicated kids' play area with games and toys

• Flight information screen & telephones

Exclusions #

• Shower facilities

• Private resting suites

• Dedicated workstations

• Spa or massage services

• Hotel transfers

Plaza Express Departures Lounge

Location

• 4th Floor, North Terminal Departures, London Gatwick Airport, next to the Plaza Premium Lounge, near Gates 45–55 and 101–103

Timings

• The lounge is open daily from 4am to 4pm.

Documents required

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Ensure you have a valid boarding pass for a same-day departure from Gatwick's North Terminal.

Rules & restrictions

• The lounge is located airside in the Departures area of the North Terminal, accessible only after security checks.
• Seating is subject to availability and may be restricted during peak periods.
• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.

What to bring

• Carry a valid boarding pass for a same-day departure from Gatwick's North Terminal.
• Ensure you bring a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Outside food and beverages are not permitted.

Accessibility

• The lounge is wheelchair accessible.
• For accessibility queries, contact the lounge reception upon arrival.

Additional information

• Children under 2 years old are admitted free of charge.
• Children aged 12 and above are charged at the adult rate.
• Restroom facilities are available inside the lounge.

Executives get dedicated workspaces; families get baby changing stations. Everyone's covered in this lounge!

• Everything you get: Enjoy 3-hour access to the Plaza Premium Arrivals Lounge at Heathrow Terminal 3 with accessible shower rooms, a continental breakfast or light lunch with coffee and soft drinks, free high-speed Wi-Fi, and dedicated workspaces to regroup after your flight.
• Why choose this: This is for travellers who step off the plane still “on duty” as professionals or parents, with workspaces and baby changing designed to make arrivals easier.

Inclusions #

• 3-hour access to Plaza Premium Arrivals Lounge in Terminal 3 at London Heathrow Airport

• Complimentary continental breakfast and light lunch

• Coffee, tea & soft drinks

• Free Wi-Fi & charging stations

• Dedicated workspaces

• Comfortable seating with TV, newspapers, and magazines

• Shower rooms with towels and toiletries (reserve at the reception)

• Accessible washrooms & baby changing station

Exclusions #

• Private resting suites

• Spa or massage services

• Hotel transfers

• Printing & Photocopying (charges may apply)

Plaza Premium Arrivals Lounge

Location

• Ground Floor, outside Terminal 3 Arrivals, near taxi ranks, London Heathrow Airport

Timings

• The lounge is open daily from 6am to 2pm.

Documents required

• Bring a valid photo ID to match the name on your booking if requested at the entrance.
• Ensure you have a valid boarding pass confirming your arrival at London Heathrow Airport.

Rules & restrictions

• The lounge is located landside in the Terminal 3 Arrivals area; no security clearance is needed. Head to the lounge after collecting your baggage.
• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.
• Seating is subject to availability and may be restricted during peak periods.

What to bring

• Bring a valid same-day boarding pass confirming your arrival at London Heathrow Airport.
• You must carry a valid photo ID (such as a passport) matching the name on your booking.

What's not allowed

• Smoking and vaping are not permitted inside the lounge.
• Pets are not allowed in the lounge.
• Unaccompanied minors are not permitted.

Accessibility

• The lounge is wheelchair accessible.
• For accessibility queries, contact the lounge reception upon arrival.

Additional information

• Children under 2 years old are admitted free of charge. Children aged 2 and above require a separate ticket.
• Children aged 11 and under must be accompanied by a paying adult.