Warner Bros. Harry Potter Tour Studio: Facilities & Essentials

Facilities at Warner Bros. Harry Potter Studio tour

Dining

Indulge in themed snacks and beverages inspired by the wizarding world. Chocolate Frog Café, Hub Café, and the Food Hall offer a wide selection of meals, snacks, and drinks. The Backlot Café serves breakfast, classic burgers, hot dogs, and Butterbeer. Starbucks is also available in the lobby.

Shopping

Browse an extensive selection of Harry Potter merchandise, from wands and robes to collectible souvenirs. Explore exclusive items available only at the Warner Bros. Studio Store. Take home a piece of magic to cherish forever. You can browse products before or after the tour at the Studio Shop, Forbidden Forest Shop, and Railway Shop.

Transportation

A convenient shuttle service is available from central London to the studio and back. It provides easy access for visitors arriving by car with ample parking facilities. Smooth transportation logistics have also been put in place to ensure a hassle-free experience.

Cloakroom

Coats, bags, and suitcases can be checked in for free. Buggies and prams should be left in the cloakroom. All your purchases from the souvenir shops inside the studio can be stored in the cloakroom free of charge during the visit, ensuring a hassle-free exploration of the tour.

Cash machine

There is a cash machine available in the lobby of the Warner Bros. Harry Potter Studio Tour that offers free money withdrawals for visitors who might need to use it.

Toilets and baby-changing facilities

Baby changing facilities and accessible toilets are located throughout the studio. A private area for feeding with nursing chairs and changing tables is also situated near the Backlot Café. Staff can assist with warming bottles and baby food. Baby changing facilities are conveniently located in each toilet block.

Wi-Fi

Complimentary Wi-Fi is available at the Warner Bros Harry Potter Studio Tour, allowing visitors to stay connected and share their experiences on social media platforms like Twitter, Instagram, and Facebook.

Lost property

In case of lost items, contact Visitor Services promptly as lost property is held for a limited period of time. Postal charges may apply for sending lost items back.

Phone charging

Visitors can use cell phone charging stations with multiple outlets and USB ports to charge their devices. These stations may require users to pay a fee or be free to use, depending on the specific type of charging station.

Accessibility at Warner Bros. Harry Potter Studio tour

Wheelchair accessibility: The studio tour is wheelchair accessible, with ramps and elevators provided for guests with mobility issues.
Lifts: Elevators are available throughout the attraction for easy access to different floors.
Restrooms: Accessible restrooms are conveniently located on each floor of the attraction.
Parking: Accessible parking spaces are provided in the studio's car park for visitors with disabilities.
Seating: Accessible seating options are available throughout the attraction to accommodate guests with mobility limitations.
Audio guides: Audio guides are available in multiple languages and can be utilized by guests with hearing impairments.
Digital guides: Handheld digital guides with extra content are provided. Personal induction loops for hearing aids are available, and audio-visual guides are offered in multiple languages.
Subtitles: Subtitles are available on media throughout the attraction, with portable iPads for areas without subtitles. Induction loops are present for those with hearing aids.
Sensory room: A sensory room is available within the Studio Tour.
Assistance: Friendly staff are present throughout the tour to assist visitors with special needs and ensure a positive experience.
Carers: One free carer ticket is provided for each paying disabled visitor.

Prohibited items at Warner Bros. Harry Potter Studio tour

Visitors are prohibited from bringing the following items into the Warner Bros. Harry Potter Studio Tour:

Weapons or objects that resemble weapons.
Fireworks, smoke bombs, or any explosive devices.
Glass bottles or any items that could cause harm or danger.
Sharp objects, including knives, scissors, or metal nail files.
Intoxicating liquor or illegal substances.
Skateboards, scooters, rollerblades, or similar recreational equipment.
Drones or unmanned aerial vehicles (UAVs).
E-scooters or other motorized personal transportation devices.

Frequently Asked Questions about Warner Bros. Harry Potter Studio tour facilities

Are there any dining options available?

Yes, there are dining options available at the Backlot Café, offering themed snacks and beverages inspired by the wizarding world. Chocolate Frog Café, Hub Café, and Food Hall offer a variety of meals, snacks, and beverages in the lobby. There is a Starbucks too and exclusive dinner packages that offer fine dining experiences in iconic sets like Hogwarts Great Hall, Ministry of Magic, and Platform 9 ¾ alongside Hogwarts Express. The Studio Cafe, Abbots Tandoori, Bean Here, and The Unicorn are a few other options near the studio.

What are the general facilities for visitors?

Visitors can expect facilities such as accessible restrooms, seating areas, souvenir shops, and parking facilities. The studio tour also provides accessible seating, digital guides in multiple languages, and a sensory room for visitors with different needs.

What items cannot I not take on my tour?

Items like weapons, fireworks, glass bottles, sharp objects, intoxicating liquor, illegal substances, skateboards, drones, and e-scooters are prohibited within the premises.

What is the policy on food and drinks?

While cafes offer a range of meals and treats like Butterbeer, visitors can bring their own food but must consume it in designated areas like the Backlot or picnic area.

Can I bring my own food to the studio?

While outside food is not allowed inside the main studio tour, there are picnic areas outside where you can enjoy your meals. The on-site café also offers a variety of food options for visitors.

Are pets allowed?

Pets, with the exception of service animals, are not allowed on the tour premises.

Is smoking permitted?

Smoking is strictly prohibited within the premises of the studio tour.

Are there places to sit and rest during the tour?

There are various seating areas and rest spots located throughout the studio to help you relax and take breaks as needed.

What should I do if I lose something during my visit?

The studio has a lost and found service, and staff will assist you in recovering any lost items.