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Madame Tussauds entrances | Which gate to use and how to skip the queue

Quick overview: Madame Tussauds entrances

Madame Tussauds London has two visitor entry routes on Marylebone Road: the Standard Entrance and Fast Track Entrance. Your ticket determines which one you should use.

  • Shortest queues: Fast Track Entrance, for visitors with eligible Fast Track tickets.
  • Standard tickets: Standard Entrance; arrive within your booked 15-minute time slot.
  • Fast Track tickets: Fast Track Entrance, with priority access through the dedicated entrance.
  • Step-free access: Wheelchair users should pre-book a wheelchair slot; staff assist with lift access inside.
  • Re-entry: No re-entry once you leave the attraction.

The attraction recommends booking online in advance and arriving at your allocated time to help reduce queues.

Choose the best entrance for you

Standard entrance

  • Who it's for: Visitors with Standard timed-entry tickets and guests who have not purchased Fast Track.
  • Skips the ticket queue: No. Standard entry uses the regular admission route; security and ticket checks still apply.
  • Where exactly: Madame Tussauds London, Marylebone Road, London NW1 5LR. Follow the Standard Entry signs outside the attraction. Maps
  • Crowds & waits: This is the main standard-entry queue, so waits can increase during busy periods and around popular arrival times.
  • Faster/slower than: Usually slower than the dedicated Fast Track route when standard queues are busy.
  • Accessibility: Wheelchair users should pre-book a wheelchair time slot. Staff can assist with access and lifts inside the attraction.
  • Pro tip: Arrive within your 15-minute booked time slot rather than much earlier; early arrival does not guarantee early entry.

Fast Track Entrance

  • Who it's for: Visitors holding a Fast Track or eligible priority-entry ticket.
  • Skips the ticket queue: Yes. Fast Track provides priority access through a dedicated entrance, although normal entry procedures still apply.
  • Where exactly: At Madame Tussauds London on Marylebone Road; follow the clearly marked Fast Track signage rather than joining the Standard Entry queue. Maps
  • Crowds & waits: Designed to provide priority entry, although a short wait may still occur during particularly busy periods.
  • Faster/slower than: Faster than the Standard Entrance when standard admission queues are busy.
  • Accessibility: Wheelchair users should arrange a wheelchair slot in advance and speak to staff if they need assistance on arrival.
  • Pro tip: Check your ticket before joining a queue. Fast Track only applies when your ticket specifically includes priority access.

Accessible entrance at Madame Tussauds London

Madame Tussauds London is wheelchair accessible, but wheelchair users need to pre-book a wheelchair time slot at least 24 hours in advance because the attraction can accommodate only a limited number of wheelchair users at one time. Walk-in requests may be possible but are not guaranteed.

On arrival, speak to the admissions team if you need assistance. Trained staff can guide wheelchair users between floors using the attraction's lifts. The attraction also provides one free carer ticket for eligible visitors who require a carer; supporting documentation may be requested at entry.

If you have difficulty standing in an outdoor queue for a prolonged period, tell the admissions team. Madame Tussauds' accessibility guidance says staff can assist guests who are unable to queue for long periods.

For accessible travel, Baker Street Underground Station is about 200m away, while Marylebone railway station is less than half a mile from the attraction and has step-free street-level access.

Security, bags & re-entry

All visitors must pass the attraction's admission and security procedures. Large bags, suitcases and large items of hand luggage are not permitted inside; pushchairs must also be left in the designated storage area. The attraction's current ticket information confirms that large luggage is not permitted for security reasons.

Madame Tussauds is cashless, so use a debit or credit card for purchases.

Re-entry: No re-entry. The attraction's terms state that a ticket provides entry on one occasion and that visitors who leave must purchase another ticket to enter again.

Frequently asked questions about Madame Tussauds entrances

Use the Fast Track Entrance on Marylebone Road. Fast Track tickets provide priority access through a dedicated entrance, so do not join the Standard Entrance queue.