London Tickets

Your guide to Christmas at Up at The O2

There is nothing like Christmas at Up at The O2.  From climbing the roof to stepping inside the UK’s highest snow globe and enjoying festive concerts and shows, this guide shares all the details you need to plan a magical holiday outing.

Celebrate Christmas at the O2 like never before!

Take a guided rooftop climb, enjoy immersive snow globe moments, and explore Christmas concerts and shows that fill The O2 with holiday cheer.

What to expect at Up at The O2 during Christmas

  • Snow globe adventure: Climb 52 meters above London, then step inside the UK’s highest snow globe for whimsical snowy photography.
  • Guided climb: Professional guides ensure safety, share festive insights, and point out prime spots for Christmas-themed photos.
  • Extended summit time: Enjoy 20 minutes at the top for golden hour, twilight, or daylight photos without feeling rushed.
  • Festive views: Spot Tower Bridge, The Shard, Canary Wharf, and twinkling rooftops decorated for the holidays.
  • Flexible climb slots: Choose daytime, sunset, or twilight sessions to match your ideal Christmas experience.
  • Family-friendly adventure: Perfect for couples, friends, and families seeking a memorable seasonal activity above London.
  • Festive shows: The O2 hosts festive highlights like Capital’s Jingle Bell Ball, the RnB Xmas Ball, and Disney On Ice, bringing world-class performances, live music, and magical family-friendly entertainment to your Christmas visit.

Up at the O2 Christmas events

Snow Globe Climb

  • Dates: 21 Nov 2025 - 4 Jan 2026
  • Timings: 10am to 10pm daily
  • Location: Up at The O2 rooftop
  • Included with admission: Available with us
  • Restrictions: Guests must be at least 1.2m tall, aged 8 or older, weigh under 130kg, have a waist measurement under 125cm, and an upper thigh measurement under 75cm.

Climb the iconic O2 roof with expert guides, then enter the UK’s tallest snow globe. Enjoy 20 minutes for photos, soak in London’s sparkling skyline, and sip optional hot drinks like mulled wine, hot chocolate, or soft drinks for extra festive cheer.

Capital’s Jingle Bell Ball

  • Dates: 6-7 Dec 2025
  • Timings: Doors open at 4:30pm
  • Location: The O2 Arena
  • Included with admission: Not available with us; must be purchased separately
  • Age restriction: Suitable for ages 8+

Experience Capital’s Jingle Bell Ball at The O2 with two nights of world-class performances, festive energy, and appearances from chart-topping artists, making it one of the UK’s most iconic Christmas music events.

RnB Xmas Ball

  • Dates: 8 Dec 2025
  • Timings: Doors open at 6:30pm
  • Location: The O2 Arena
  • Included with admission: Not available with us; must be purchased separately
  • Age restriction: Suitable for ages 8+

Join R&B legends Boyz II Men, Toni Braxton, Joe, and Dru Hill at The O2 for the Xmas Ball, performing timeless hits and fan favourites for a soulful, star-studded Christmas night in London.

Christmas for Grown Ups

  • Dates: 12 Dec 2025
  • Timings: Doors open at 7pm
  • Location: indigo at The O2
  • Included with admission: Not available with us; must be purchased separately
  • Age restriction: 18+

Dance the night away at The O2’s Christmas for Grown Ups disco party featuring festive favourites and classic hits from ABBA, Madonna, Mariah Carey, Elton John, Bee Gees, and many more iconic artists.

Disney On Ice presents Find Your Hero

  • Dates: 26 Dec 2025 - 4 Jan 2026
  • Timings: Doors open at varying times, either at 9:30am, 1:30pm, or 5:30pm
  • Location: The O2 Arena
  • Included with admission: Not available with us; must be purchased separately
  • Age restriction: Suitable for all ages

Attend Disney On Ice for magical adventures with Encanto, Moana, Frozen, and beloved princesses, featuring world-class skating, iconic music, and dazzling costumes in a family-friendly festive show.

Visitor information

  • Snow Globe climb: 10am to 6:30pm. 

Note: These timings can vary depending on the day of your visit

  • Opening hours for Seasonal shows: Refer to specific event timings; doors typically open 30 to 60 minutes prior.
  • Daytime: Enjoy crisp, panoramic views of London in full daylight. The clear skies make landmarks like Tower Bridge and The Shard pop, perfect for photography and soaking in the vibrant cityscape.
  • Sunset: Experience the magic as London transforms from day to night. Watch the sky glow with sunset hues while the city slowly lights up, creating a golden, festive atmosphere from the O2 summit.
  • Night: Marvel at London’s sparkling skyline after dark on a twilight climb. The city lights shimmer across landmarks, offering a dazzling and unforgettable view of the capital’s nighttime charm.

Address: Peninsula Square, London SE10 0DX, United Kingdom

Find on Maps

  • By tube: Jubilee Line (trains every 2 minutes)

Nearest station: North Greenwich

  • By bus: Routes 108, 129, 132, 161, 188, 422, 472, 486 (every 5–10 minutes)

Nearest stop: North Greenwich station

  • By boat: Uber Boat by Thames Clippers (every 20 minutes)

Nearest pier: North Greenwich

  • By cable car: IFS Cloud Cable Cars (every 30 seconds)

Nearest stop: IFS Cloud Greenwich Peninsula

  • By car: Access via the M25

Nearest parking: O2 car parks 2, 3, or 4

  • By hop-on hop-off bus: Big Bus, Golden Tours, City Sightseeing, Tootbus (Green Route)

Nearest stop: North Greenwich Station

  • Guides: Professional guides accompany you throughout the climb, ensuring safety while sharing insights about London landmarks and festive points of interest.
  • Safety briefings & equipment: Receive a full safety briefing before your climb and use provided harnesses, climbing shoes, and optional jackets or gilets.
  • Storage facility: Large bags can be stored securely at the facility outside the main entrance for £10 per item.
  • Parking facilities: Car parks 2, 3, and 4 accommodate non-event parking for Up at The O2, with on-site payment via cash or card.
  • Medical rooms: The O2 provides three medical rooms near blocks 113, 413, and behind the main stage for guests needing assistance.
  • Wi-Fi: Free Wi-Fi is available at The O2 and Cloud hotspots, allowing guests to stay connected throughout the venue.
  • Accessibility challenges: The climb may be difficult for individuals with certain disabilities. Assess your mobility needs before booking to ensure a safe experience.
  • General accessibility: The O2 Climb is designed to accommodate most disabled visitors. For personalised guidance, contact the venue at boxoffice@upattheo2.co.uk.
  • Accessible parking: All O2 car parks feature designated accessible parking bays for Blue Badge holders, conveniently located for climb access.
  • Restrictions: Participants must be at least 8 years old, 1.2m tall, weigh no more than 130kg/286lbs, have a waist under 125cm, and upper thighs under 75cm.
  • Pregnancy: Pregnant women are not permitted to take part in The O2 Climb.
  • Medical conditions: Climbing is not suitable for anyone who has experienced an epileptic seizure in the past 12 months. Guests with vertigo, existing injuries, or congenital conditions should consult the Box Office before booking.
  • Children: Children under 18 must be accompanied by an adult. One adult can supervise up to five children.
  • Belongings: Mobile phones can be used only on the viewing platform. Small cameras are permitted, but GoPros and large cameras are not. All other items must be stored in lockers.
  • Arrival: Arrive at least 15 minutes before your scheduled climb. Late arrivals cannot be admitted and tickets will not be refunded or exchanged.
  • Alcohol & drugs: Climbers must be sober during their activity.
  • ID verification: A valid photo ID is required for all participants. Any ID clearly showing your photo is acceptable.
  • Climb refreshments: Hot chocolate, soft drinks, mulled wine, and other beverages are available for purchase at the summit.
  • Hollywood Bowl (640m): For classic American dishes in a fun, casual environment, Hollywood Bowl delivers burgers, wings, and more alongside bowling entertainment.
  • Zizzi (800m): Offering everything from creamy risottos to classic pizzas, Zizzi is ideal for visitors looking for familiar, satisfying Italian flavours in a relaxed setting.
  • Scarlet Rasoi (800m): Perfect for a flavorful curry fix, Scarlet Rasoi stands out from typical mall restaurants with its authentic Indian dishes and warm atmosphere.
  • Rodizio Rico (1.4 km): One of only two London branches, Rodizio Rico serves unlimited barbecued steaks and seafood, letting diners enjoy a one-price, all-you-can-eat experience.

Frequently asked questions about Up at the O2 Christmas events

Can I book tickets just for the Christmas events without a general admission ticket?

Yes, for events like the Snow Globe Climb you can book directly. For concerts or shows, separate tickets are required.

Is there a capacity limit for the Snow Globe climb?

Yes, climbers are limited to 30 per session to ensure safety and a relaxed summit experience.

Are Christmas events suitable for children?

Most events are family-friendly, but climbing has height and age restrictions, while adult-only parties require guests to be 18+.

Will the events continue in poor weather?

Rooftop climbs may be rescheduled in extreme weather, while indoor shows proceed unless officially cancelled.

Can I bring a camera or phone for photography?

Yes, non-commercial photography is permitted. Summit photos and social media captures are allowed, though flash and tripods are restricted outdoors.

Are refreshments included in the climb ticket?

Drinks are not included; hot chocolate, mulled wine, soft drinks, and bubbly are available for purchase at the summit.

Is there parking for families or accessibility needs?

Yes, Blue Badge parking is available onsite, and The O2 is step-free in the arena areas, though rooftop climbs are not accessible.