Crafted by Headout, a global experiences brand offering curated tours, tickets & experiences. Discover with ease, book with peace.
4.5/5
42K+ travellers from around the world love this
There is nothing like Christmas at Up at The O2. From climbing the roof to stepping inside the UK’s highest snow globe and enjoying festive concerts and shows, this guide shares all the details you need to plan a magical holiday outing.
Celebrate Christmas at the O2 like never before!
Take a guided rooftop climb, enjoy immersive snow globe moments, and explore Christmas concerts and shows that fill The O2 with holiday cheer.
What to expect at Up at The O2 during Christmas
Snow globe adventure: Climb 52 meters above London, then step inside the UK’s highest snow globe for whimsical snowy photography.
Guided climb: Professional guides ensure safety, share festive insights, and point out prime spots for Christmas-themed photos.
Extended summit time: Enjoy 20 minutes at the top for golden hour, twilight, or daylight photos without feeling rushed.
Festive views: Spot Tower Bridge, The Shard, Canary Wharf, and twinkling rooftops decorated for the holidays.
Flexible climb slots: Choose daytime, sunset, or twilight sessions to match your ideal Christmas experience.
Family-friendly adventure: Perfect for couples, friends, and families seeking a memorable seasonal activity above London.
Festive shows: The O2 hosts festive highlights like Capital’s Jingle Bell Ball, the RnB Xmas Ball, and Disney On Ice, bringing world-class performances, live music, and magical family-friendly entertainment to your Christmas visit.
Up at the O2 Christmas events
Snow Globe Climb
Dates: 21 Nov 2025 - 4 Jan 2026
Timings: 10am to 10pm daily
Location: Up at The O2 rooftop
Included with admission:Available with us
Restrictions: Guests must be at least 1.2m tall, aged 8 or older, weigh under 130kg, have a waist measurement under 125cm, and an upper thigh measurement under 75cm.
Climb the iconic O2 roof with expert guides, then enter the UK’s tallest snow globe. Enjoy 20 minutes for photos, soak in London’s sparkling skyline, and sip optional hot drinks like mulled wine, hot chocolate, or soft drinks for extra festive cheer.
Capital’s Jingle Bell Ball
Dates: 6-7 Dec 2025
Timings: Doors open at 4:30pm
Location: The O2 Arena
Included with admission: Not available with us; must be purchased separately
Age restriction: Suitable for ages 8+
Experience Capital’s Jingle Bell Ball at The O2 with two nights of world-class performances, festive energy, and appearances from chart-topping artists, making it one of the UK’s most iconic Christmas music events.
RnB Xmas Ball
Dates: 8 Dec 2025
Timings: Doors open at 6:30pm
Location: The O2 Arena
Included with admission: Not available with us; must be purchased separately
Age restriction: Suitable for ages 8+
Join R&B legends Boyz II Men, Toni Braxton, Joe, and Dru Hill at The O2 for the Xmas Ball, performing timeless hits and fan favourites for a soulful, star-studded Christmas night in London.
Christmas for Grown Ups
Dates: 12 Dec 2025
Timings: Doors open at 7pm
Location: indigo at The O2
Included with admission: Not available with us; must be purchased separately
Age restriction: 18+
Dance the night away at The O2’s Christmas for Grown Ups disco party featuring festive favourites and classic hits from ABBA, Madonna, Mariah Carey, Elton John, Bee Gees, and many more iconic artists.
Disney On Ice presents Find Your Hero
Dates: 26 Dec 2025 - 4 Jan 2026
Timings: Doors open at varying times, either at 9:30am, 1:30pm, or 5:30pm
Location: The O2 Arena
Included with admission: Not available with us; must be purchased separately
Age restriction: Suitable for all ages
Attend Disney On Ice for magical adventures with Encanto, Moana, Frozen, and beloved princesses, featuring world-class skating, iconic music, and dazzling costumes in a family-friendly festive show.
Visitor information
Snow Globe climb: 10am to 6:30pm.
Note: These timings can vary depending on the day of your visit
Opening hours for Seasonal shows: Refer to specific event timings; doors typically open 30 to 60 minutes prior.
Daytime: Enjoy crisp, panoramic views of London in full daylight. The clear skies make landmarks like Tower Bridge and The Shard pop, perfect for photography and soaking in the vibrant cityscape.
Sunset: Experience the magic as London transforms from day to night. Watch the sky glow with sunset hues while the city slowly lights up, creating a golden, festive atmosphere from the O2 summit.
Night: Marvel at London’s sparkling skyline after dark on a twilight climb. The city lights shimmer across landmarks, offering a dazzling and unforgettable view of the capital’s nighttime charm.
Address: Peninsula Square, London SE10 0DX, United Kingdom | Find on Maps
By tube: Jubilee Line (trains every 2 minutes) Nearest station: North Greenwich
By bus: Routes 108, 129, 132, 161, 188, 422, 472, 486 (every 5–10 minutes) Nearest stop: North Greenwich station
By boat: Uber Boat by Thames Clippers (every 20 minutes) Nearest pier: North Greenwich
By car: Access via the M25 Nearest parking: O2 car parks 2, 3, or 4
By hop-on hop-off bus: Big Bus, Golden Tours, City Sightseeing, Tootbus (Green Route) Nearest stop: North Greenwich Station
Guides: Professional guides accompany you throughout the climb, ensuring safety while sharing insights about London landmarks and festive points of interest.
Safety briefings & equipment: Receive a full safety briefing before your climb and use provided harnesses, climbing shoes, and optional jackets or gilets.
Storage facility: Large bags can be stored securely at the facility outside the main entrance for £10 per item.
Parking facilities: Car parks 2, 3, and 4 accommodate non-event parking for Up at The O2, with on-site payment via cash or card.
Medical rooms: The O2 provides three medical rooms near blocks 113, 413, and behind the main stage for guests needing assistance.
Wi-Fi: Free Wi-Fi is available at The O2 and Cloud hotspots, allowing guests to stay connected throughout the venue.
Accessibility challenges: The climb may be difficult for individuals with certain disabilities. Assess your mobility needs before booking to ensure a safe experience.
General accessibility: The O2 Climb is designed to accommodate most disabled visitors. For personalised guidance, contact the venue at boxoffice@upattheo2.co.uk.
Accessible parking: All O2 car parks feature designated accessible parking bays for Blue Badge holders, conveniently located for climb access.
Restrictions: Participants must be at least 8 years old, 1.2m tall, weigh no more than 130kg/286lbs, have a waist under 125cm, and upper thighs under 75cm.
Pregnancy: Pregnant women are not permitted to take part in The O2 Climb.
Medical conditions: Climbing is not suitable for anyone who has experienced an epileptic seizure in the past 12 months. Guests with vertigo, existing injuries, or congenital conditions should consult the Box Office before booking.
Children: Children under 18 must be accompanied by an adult. One adult can supervise up to five children.
Belongings: Mobile phones can be used only on the viewing platform. Small cameras are permitted, but GoPros and large cameras are not. All other items must be stored in lockers.
Arrival: Arrive at least 15 minutes before your scheduled climb. Late arrivals cannot be admitted and tickets will not be refunded or exchanged.
Alcohol & drugs: Climbers must be sober during their activity.
ID verification: A valid photo ID is required for all participants. Any ID clearly showing your photo is acceptable.
Climb refreshments: Hot chocolate, soft drinks, mulled wine, and other beverages are available for purchase at the summit.
Hollywood Bowl (640m): For classic American dishes in a fun, casual environment, Hollywood Bowl delivers burgers, wings, and more alongside bowling entertainment.
Zizzi (800m): Offering everything from creamy risottos to classic pizzas, Zizzi is ideal for visitors looking for familiar, satisfying Italian flavours in a relaxed setting.
Scarlet Rasoi (800m): Perfect for a flavorful curry fix, Scarlet Rasoi stands out from typical mall restaurants with its authentic Indian dishes and warm atmosphere.
Rodizio Rico (1.4 km): One of only two London branches, Rodizio Rico serves unlimited barbecued steaks and seafood, letting diners enjoy a one-price, all-you-can-eat experience.
Frequently asked questions about Up at the O2 Christmas events
Yes, for events like the Snow Globe Climb you can book directly. For concerts or shows, separate tickets are required.
Yes, climbers are limited to 30 per session to ensure safety and a relaxed summit experience.
Most events are family-friendly, but climbing has height and age restrictions, while adult-only parties require guests to be 18+.
Rooftop climbs may be rescheduled in extreme weather, while indoor shows proceed unless officially cancelled.
Yes, non-commercial photography is permitted. Summit photos and social media captures are allowed, though flash and tripods are restricted outdoors.
Drinks are not included; hot chocolate, mulled wine, soft drinks, and bubbly are available for purchase at the summit.
Yes, Blue Badge parking is available onsite, and The O2 is step-free in the arena areas, though rooftop climbs are not accessible.
From happy customers
Loved by 49 million+
Trustpilot rating: 4.5 out of 5
L
Lexi S
Couple
5/5
Yesterday
Amazing experience... Staff are brilliant its really well setup and although nervous I was made to feel at ease.. Highly recommended x
J
James T
Couple
5/5
3 days ago
It was amazing I had the best company and to do something like that was very enjoyable
J
Jorna K
Couple
5/5
5 days ago
Nice staff, great view, good vibe.
S
Sharron G
Family
5/5
2 weeks ago
From start to finish, from booking to to finding where the experience begins the process was smooth, with clear instructions.
The safety brief, checks, the use of equipment , the dos and don't were clear, precise and easy to follow.
The climb was amazing, the views spectacular. An experience that will never be forgotten, made special by Bones, our guide. His patience, knowledge and understanding the group was calming and made the experience enjoyable.
An experience I definitely would recommend.
F
Fiona A
Couple
5/5
Last week
Fantastic & exhilarating time climbing the 02.
It was well organised from start to finish. Not rushed in any way. Friendly staff and Michael our guide was great!
Interesting facts learned.
Great way to celebrate my sons 21st with champagne at the top!
Thank you!
D
Danielle M
Family
5/5
Mar 2026
Our visit was so well organised and felt like a really special occasion doing something a bit different! Our guide Lily was fun, knowledgeable and reassuring, talking us through the whole process and making sure we were safe and having a great time. My daughter (13) and I would definitely recommend this experience to anyone who would like to see some great views, with a little challenge along the way!
L
Lee R
Couple
5/5
Last week
The ease of booking. Staff at theo2 very polite helpful and made the experience special getting us to the top just in time for sunset
B
Bianka H
Couple
5/5
Last week
The tour guide was very knowledgeable about key land marks around London. Overall a great experience and would highly recommend it.
Climb 52m above London & celebrate Christmas magic inside the city’s highest snow globe.
Everything you get: Ascend The O2 roof under guided instruction, step into London’s highest snow globe surrounded by whimsical winter decor, and photograph iconic landmarks like the Shard, Tower Bridge, and the Thames during 20-mins on the summit.
Why choose this: Capture London’s festive sparkle 52 meters high during guided climbs designed for merry, picture-perfect Christmas memories.
Options: Pick a daytime climb to spot landmarks clearly, a sunset climb to see the skyline transition into evening, or twilight for detailed night photography.
Inclusions
#
Guided climb over The O2's roof
Access to the immersive snow globe at the 52m-high summit
Extended 20 minutes on the roof for photos
Daytime, sunset or twilight climb (as per option selected)
Exclusions
#
Drinks such as bubbly, mulled wine, hot chocolate, and soft drinks (available for purchase)
What to bring
Ensure your entry ticket and ID are on hand for a smooth experience.
Wear comfortable, weather-appropriate clothing and closed-toe shoes suitable for outdoor activity.
What’s not allowed
Alcohol, food & beverages, sharp metallic tools or objects, large bags, suitcases, and loose items are not permitted on this experience.
Your pets are not permitted on this experience.
For safety reasons, guests under the height of 1.2m (3.94ft), under the age of 8 years, over the weight of 130kg (286.60lb), a waist measurement over 125cm, or an upper thigh measurement over 75cm are not allowed on this experience.
Accessibility
This experience is not accessible to wheelchair users.
Safety first! This experience is restricted for people with pregnant people.
For your convenience, guide dogs are welcome to join you.
Additional information
Climbers aged 8-17 must be accompanied by adults according to experience guidelines, with one adult required for every five children.
For safety reasons, all participants must attend a pre-climb briefing and wear the provided safety equipment.
You can cancel these tickets up to 72 hours before the experience begins and get a full refund.
Tickets
Up at the O2 Snow Globe Experience
Climb 52m above London & celebrate Christmas magic inside the city’s highest snow globe.
Everything you get: Ascend The O2 roof under guided instruction, step into London’s highest snow globe surrounded by whimsical winter decor, and photograph iconic landmarks like the Shard, Tower Bridge, and the Thames during 20-mins on the summit.
Why choose this: Capture London’s festive sparkle 52 meters high during guided climbs designed for merry, picture-perfect Christmas memories.
Options: Pick a daytime climb to spot landmarks clearly, a sunset climb to see the skyline transition into evening, or twilight for detailed night photography.
