Buckingham Palace Guided Tours

MARY

Sep 2024Verified booking

5/5

Ticketing was easy and our guide Sion was fabulous! Nice tour around the palace area first with Sion and then went thru the state rooms as advertised with an audio headset which was well done!

Olena

Sep 2024Verified booking

5/5

Everything was great! Thanks for hospitality!

Mirjam

Oct 2024Verified booking

4/5

Easy booking via web page. But bad organising at the spot. Namely on the spot there were no directions where Gate A is and it took us some time in the rain to find it. After we had changed web booking ticket for official ticket at Gate A, we had to move again to the quee in Gate C where the entrance was.

Richard

Oct 2024Verified booking

4/5

Ticketing was easy using app and found headout with a google search. Gorgeous paa as lace....wish I could have some picture memories

Pauline

Sep 2024Verified booking

3/5

Too much historical background from the tour guide in which, some aren't really interesting to foreigners. Would prefer more time either on watching guards changing or touring the state rooms.

Kubikovska

Sep 2024Verified booking

5/5

I don't speak English and that's why it was difficult for me with tickets. I bought them online, but I didn't know that I had to go to the ticket office at the place of the tour. I thought an electronic ticket would be enough.

This review is translated. Show original review.

kathleen

Sep 2024Verified booking

5/5

It was quite easy to redeem our tickets and we loved viewing the staterooms at the palace. The ticketing staff outside the palace were very friendly and helpful. Great experience.

Sharon

Sep 2024Verified booking

4/5

Ticketing went quite easily. The day we saw the palace was okay but the guide never announced that we wouldn't see Changing of the Guards. It was also quite a long walk around in circles to get to our entry point.

Tóth

Sep 2024Verified booking

4/5

The place is beautiful, and the idea that they are standing there during ceremonies and receptions made me feel special. However! If you do not know, where to go, you can have many embarrassing conversations. I even asked help from the guard of the palace to help me, where the tour starts. Good to know: do not wait at the Victoria Memorial Fountain. If you stand at the front of the palace and the fountain is behind you, than you have to go to the left, turn right at the corner of the palace and go a ca. 1 minute walk. There will be the ticket office and the start of the tour as well. I suggest to add this little information to the description as well. This was the most disappointing thing during my entire stay in London - that the exact starting place was not specified on the Headouts site!

Sarai

Sep 2024Verified booking

5/5

To get to know the palace from the inside. They don't let you take pictures so I can't upload any. The tour is very interesting and I liked the idea of being able to visit the same places that the kings and princes visited.

View original review in Spanish

Nicholas

Sep 2024Verified booking

5/5

The ticketing was fine. The experience was once in a lifetime! It ws a very fitting end to our trip to London. The incredible elegance of the Palace State rooms can not be adequately put into words. I recognized many of the rooms for pictures I have seen. Our tour guide was geat, very funny. The whole day was very enjoyable.

Karina

Sep 2024Verified booking

5/5

Everything was great, the place was amazing and the reservation was great.

View original review in Spanish

Anthony

Sep 2024Verified booking

5/5

Everything was organized effectively. What a pleasure to see the great staterooms of the Royal Palace. Don't miss this!

Schwab,

Sep 2024Verified booking

4/5

The red portrait of King Charles was very impressive.

View original review in German

CORINNE

Sep 2024Verified booking

4/5

Experience in line with product sold

View original review in French

Jane

Sep 2024Verified booking

4/5

Our tour guide was wonderful .

Daniel

Sep 2024Verified booking

5/5

Everything perfect, as planned

View original review in Spanish

Giorgi

Sep 2024Verified booking

5/5

All was perfect. Palace is amazind)

Natalia

Jun 2025Verified booking

5/5

It was perfect time with Paul 💫

federico

Apr 2025Verified booking

5/5

I really enjoyed the tour. The organization and the explanations during the tour made the difference.

View original review in Spanish

Ronald

Jun 2025Verified booking

5/5

Sandra, our tour guide was amazing. Very knowledgeable of English history and a great story teller. We were invested as soon as we started. Took the edge off of the heat that day. Everything happened according to plan and got to see the palace, Big Ben, Westminster Abby, plus much, much more along the way to each.

Dirk

Jun 2025Verified booking

5/5

We are more than satisfied. The tour is really interesting and highly recommended. We saw a lot and learned great stories and details. Also very flexible. We had booked the English tour by mistake. This was sorted out on the spot in 5 minutes and we were then able to join the tour with a German-speaking guide. Bossa was great and gave us lots of interesting information. Top all round. Highly recommended, especially our guide

View original review in German

Margaret

Jun 2025Verified booking

4/5

The history of Westminster and its impressive homage to kings, queens, scientist, poets, writers, and actors throughout the ages is simply amazing!!

Kevin

Jun 2025Verified booking

5/5

Our guide, Alexandra, was very knowledgeable and helpful. Appreciate how she organized the trip and helped with photos.. We had trouble finding our group on a busy corner with other tour groups meeting at the same location. There was a lot of commotion with the police at the time and we found our group later, after joining the wrong group.. Suggest starting in a more unique spot, and with a description of the contact.

Robert

Jun 2025Verified booking

5/5

Ticketing experience was good. Our guide, Bossa, was extremely personable, knowledgeable, and professional. Her commentary was very inclusive of all members of the group, relevant and illuminating. She is a credit to the tour guide 'profession'. After our tour with her, it is easy to understand why Westminster Abbey is widely acknowledged as one of the most special places in England, if not the world. Loved the walk up to Buckingham and St James' palaces also.

David

Jun 2025Verified booking

5/5

We had a great tour and learned a lot about the Abby I hadn't learned on my last self guided tour. Tracey did a great job.

David

May 2025Verified booking

3/5

Our guide, Isabelle, was great. Lots of additional insight into the Abbey and the Palace. When I booked the tour it included a viewing of the changing of the guard. When we arrived, we were informed that there was no guard change on Tuesdays. Why would you even offer that option for a day that it does not occur???

Susan

May 2025Verified booking

5/5

The history in the building is incredible and Gabrielle our guide did a terrific job conveying the importance of every inch of the building. We felt privileged to witness the site where so many important events have played out over centuries

Daniel

May 2025Verified booking

5/5

Super competent tour, was great fun and always interesting. Great insider information about Westminster too. Highly recommended overall.

View original review in German

kristy

May 2025Verified booking

4/5

It was good There was a problem in that this 110$ ticket was promoted to be seeing 3 places in London where we really only got to see Westminster Abbey The tour guide was nice and knowledgeable but he spent way too much time in the abbey

MANUEL

May 2025Verified booking

3/5

I have already replied in an email. It was too long a tour visiting some places that were of no interest to me. I was only interested in the 3 places of the hire: Buckingham Palace, Big Ben and, above all, Wensminter Abbey.

View original review in Spanish

Kaylan

May 2025Verified booking

3/5

There was mention of Big Ben and seeing the changing of the Horse Guard during the tour and neither of those truly happened. Big Ben was talked about from a distance, outside and I believe given the amount paid for the ticket we would at least walk inside and do a brief tour after the Abbey. The tour guide was great for what we did see but felt mislead

Beatrix

Apr 2025Verified booking

5/5

Our guide was very motivated and showed us the best way through London, which was overcrowded on our weekend! Her explanations were very entertaining and informative, and we were able to put her tips into practice in the days that followed! Many thanks again ... absolutely recommendable!!!

View original review in German

GREGORY

Apr 2025Verified booking

3/5

The guide was very kind and willing However, the experience is very long for children: lots of explanations that are difficult for them to follow.

View original review in French

Cécile

Apr 2025Verified booking

4/5

The relaxing and instructive aspects of the visit are very much appreciated. We let ourselves be guided through Westminster with pleasant little poses. The guide was diligent, very friendly and naturally conveyed her London culture in French! The discovery of Westminster Abbey was fascinating, and some details would have gone unnoticed without Carole. It's a pity that the tour specifies a visit to Big Ben and Buckingham Palace when it's not possible to enter them in April. The descriptions of these buildings from the outside were very interesting. I'd recommend

View original review in French

Janet

Apr 2025Verified booking

5/5

Jeremy was a great guide and we learned so much from him! His pacing was great--not overwhelming, but still imparting a ton of information.

Tatiana

Mar 2025Verified booking

5/5

Sehr gut Führung von Mila! The stories were very interesting and she kept us fascinated. She knew answer to every question

MAX

Jun 2025Verified booking

4/5

Guide's knowledges and kindness

Scott

Jun 2025Verified booking

5/5

Our Tour guide Margret was absolutely fantastic. I have already recommended the tour and her to others.

carole

Jun 2025Verified booking

5/5

Everything was interesting, Anna was fantastic.

View original review in French

Claude

Jun 2025Verified booking

5/5

Great tour guide. He really mad our day.

John

Jun 2025Verified booking

5/5

The guide was very knowledgeable and quite funny.

Silke

Jun 2025Verified booking

5/5

The leader of the group, the topics and the type of lecture

View original review in German

Robert

Jun 2025Verified booking

5/5

Our guide Chris was amazing. He explained what we would see and when we needed to move to avoid crowds and have a front row seat to everything. As a bonus, we got to see King Charles and Princess Sophie. This is a must do tour to avoid the crowds and get up front to the action.

Lorraine

Apr 2025Verified booking

5/5

The tour guide, David was so interesting with his knowledge of the history. We had a great experience! Highly recommend it.

Nancy

Apr 2025Verified booking

5/5

The whole experience was very well planned. Babs was an EXCEPTIONAL guide. She was knowledgeable, funny, entertaining and got us to all the perfect spots at the right time to see the action! We would recommend this experience for those new or experienced London visitors.

Lino

Apr 2025Verified booking

4/5

Very difficult to find our meeting point. This needs to be simpler for tourists who are not familiar with the city. Even locals were not sure where our meeting place was! We found it just in time as our group was ready to go. So glad we gave ourselves the extra time to navigate ourselves. Once our tour started it was all worth the trouble. Our tour guide Sara was charming with a sense of humor. She was lovely. Well explained walking tour and excellent areas chosen to see the changing of the guard's marching band. We highly recommend this tour.

Angel

Apr 2025Verified booking

5/5

Our tour guide "Babs" was wonderful. Perfect spots chosen for us to get the best view, lots of great information and tips for the rest of our trip. Definitely worth doing!

RODRIGUES

Mar 2025Verified booking

4/5

The tour of the various places around Buckingham Palace. The changing of the guard. Too bad the guide didn't speak French. For such a touristy city, it would be nice if the guides were multilingual. So we didn't understand the various explanations. We followed the group.

View original review in French

Mr

May 2025Verified booking

4/5

Very good guide. Weather excellent. Scenery beautiful.

Nadine

Apr 2025Verified booking

5/5

Our tour guide Margrete and the great information about the royal house and changing of the guard

View original review in German

Gary

Jun 2025Verified booking

5/5

Our tour guide, Paul, was awesome. He was very knowledgeable about London and Buckingham Palace. He also got us a good spot to see the changing of the guards.

Brenton

Jun 2025Verified booking

5/5

Tour guide was amazing, we got there 5 minutes late however they accommodated us, we were in a group with a very knowledgeable young woman who provided so much brilliant information . Thank you !

Harm

Jun 2025Verified booking

5/5

Guide Aaron was well informed, with humour. A good storyteller. We learn a lot about the English monarchy and the guard ceremony.

David

May 2025Verified booking

3/5

Our guide, Isabelle, was great. Lots of additional insight into the Abbey and the Palace. When I booked the tour it included a viewing of the changing of the guard. When we arrived, we were informed that there was no guard change on Tuesdays. Why would you even offer that option for a day that it does not occur???

Kelly

May 2025Verified booking

5/5

The entire tour was exceptional! We were blessed with the BEST tour guide. She knew where and when you get the very best views, great pictures and even the best place to see the King driving out. This the best tour you could ask for! Thank you!

FERNANDO

May 2025Verified booking

5/5

The guide is well documented and explains very clearly, and takes you to places where you can take good pictures.

View original review in Spanish

Kaylan

May 2025Verified booking

3/5

There was mention of Big Ben and seeing the changing of the Horse Guard during the tour and neither of those truly happened. Big Ben was talked about from a distance, outside and I believe given the amount paid for the ticket we would at least walk inside and do a brief tour after the Abbey. The tour guide was great for what we did see but felt mislead

Jeremiah

May 2025Verified booking

5/5

Knowledgeable guide (Allen) got us in great position plus made it possible to see the king!!! Great tips on other experiences when the tour was up.

Jelena

Apr 2025Verified booking

5/5

The tour was exceptional, and our tour guide David was "top shelf whiskey" in my book. His energy, knowledge, and care for our group on such a crowded day, combined with his humor and professionalism, exceeded our expectations! If you get David, ask him about his one experience meeting the Queen....EPIC!

Janet

Apr 2025Verified booking

5/5

Jeremy was a great guide and we learned so much from him! His pacing was great--not overwhelming, but still imparting a ton of information.

CLAIRE

Apr 2025Verified booking

4/5

Well placed . Too bad the guide didn't speak a word of French and only looked after the English children. I was able to translate for our children and the other French people in the group, but she spoke too fast 🥵

View original review in French

Claudia

Apr 2025Verified booking

5/5

Jeremy, our guide, was super friendly and explained all the important points of the changing of the guard in easy-to-understand English. He also knew where to get the best view of the ceremony. Top!

View original review in German

Sara

Apr 2025Verified booking

5/5

Babs was THE BEST tour guide!! We had the most amazing experience, learned so much, had so much fun, and even saw the King leaving his residence because of Babs! 10/10!!! Must do if you are visiting London-- be sure to request Babs!!

Patricia

Jun 2025Verified booking

5/5

I forget the guide is name however she was amazing. I love her energy and knowledge.

Ololade

Jun 2025Verified booking

5/5

Great activities! Fun tour guides! Worthwhile visits :)

Deep

Jun 2025Verified booking

5/5

Our guide was awesome , witty informative , and helpful . Very charming lad good wiht kids too

James

May 2025Verified booking

3/5

The guide was woderful - but the price was too high given the guard change did not occur. False advertising

Veronica

Jun 2025Verified booking

4/5

It was nice seeing the different carriages but I thought we would see more horses.

Luciana

May 2025Verified booking

4/5

Simple and fast. When I had questions, I found the support chat and talking to an agent helpful.

View original review in Spanish

Susanne

Jun 2025Verified booking

2/5

Hello, I expected more from this. It was rather disappointing.

View original review in German

Marica

May 2025Verified booking

1/5

The location did not match and we could not take part in the tour. Money spent in vain, for nothing.

View original review in German

OSCAR

Apr 2025Verified booking

1/5

They really rip off buyers a tour full of decadent facilities only two horses the only 3 stables and action horrible horses older cars and battered cars NEGASTO.

View original review in Spanish

CHANTELOT

Mar 2025Verified booking

1/5

I would like to make a complaint as I purchased a ticket for Tickets for "The Royal Mews and Buckingham Palace State Rooms" and we were not given access to the state rooms, only the Royal MEWS.

View original review in French

Julie

Jun 2025Verified booking

1/5

i have issue about refund of the VAT. I unable to claim all the VAT back. Thats really sad case

Erica

Aug 2024Verified booking

5/5

Both the Mews and Buckingham Oalace were wonderful and not to be missed experiences. We were lucky to join the guide for the Mews. Professional, knowledgeable and friendly. The audio guide of the palace is great as you can go at your own pace. Booking was easy and instructions were good.

Perry

Aug 2024Verified booking

3/5

The palace was lovely but overcrowded. The Royal Mees staff were not helpful. Mostly the instructions and itinerary were unclear which led to a stressful day out.

Michelle

Jul 2024Verified booking

3/5

When I went to check into the Mews, the attendant didn't think the tickets were valid and needed to go to the main palace entrance to have them checked. It took about 10 minutes to get that sorted. It was also unclear when the meeting time for our tour was. It just says 75 minutes after the Mews. State a time on the ticket. It would be much easier. We did the Math to figure it out, but not ideal with the wording. Between the lineup for the Mews (40 mins, dispite going early), and getting our tickets checked we ended up with about 20 minutes to rush through the Mews. The attendant at the Mews was also unsure if tours were ongoing (ie. we could take the full 75 minutes and then catch the tour or if we now had to rush through to be ready for 75 minutes after start time). We ended up rushing through and sure enough - we would have missed our entry to Buckingham Palace.

Catherine

Sep 2024Verified booking

3/5

Took unit back to get a replacement but was not offered another

Vicki

Aug 2024Verified booking

4/5

Very well organised. Easy to navigate

Gemma

Aug 2024Verified booking

5/5

Very well run - great experience! Was surprised how good it was

Sharan

Aug 2024Verified booking

4/5

The palace was beautiful and the tour was well organised and very informative.

Marvin

Sep 2018Verified booking

5/5

Tales of the Palace residents, both past and present, really help you get perspective while visiting the Buckingham Palace. Great guides!

Lainey

Sep 2018Verified booking

5/5

Our tour guide really enhanced the experience with the nuggets of information he through our way, and the multi-lingual audio book did he rest! Loved the tour.

Liberty

Sep 2018Verified booking

5/5

The St .James Palace, where the Queen herself resides, is a true revelation of the architectural splendor that is the Buckingham Palace! No doubts as to why it is such a popular tourist destination

Savannah

Aug 2018Verified booking

5/5

The perfect blend of French and English antiques, placed about the Buckingham Palace is one to gain inspiration from, for any interior decorator such as myself.

Kyra

Aug 2018Verified booking

5/5

The tour of the neighboring street, leading upto the royal residence in all its glory, topped with audio commentary of the works of art you are witnessing- Awestruck!

Ty

Aug 2018Verified booking

5/5

So many little secret about the Buckingham Palace and the royal family, made the experience so much better! Great guides!