What age counts as a child for tickets?

Children are typically aged 3-15 years old. Those 16 and over require an adult ticket.

Can we bring a pram/stroller on the London Eye?

Yes, prams and strollers are allowed inside the capsules. However, you may be asked to fold larger ones.

Are there baby changing facilities?

Yes, baby changing facilities are available at the base of the London Eye, before you enter the boarding area.

How long is the ride?

Each full rotation on the London Eye takes approximately 30 mins.

Is it safe for young children/babies?

Absolutely. The capsules are fully enclosed, climate-controlled, and move very slowly and smoothly, making it a very safe and gentle experience for all ages, including babies.

What if my child is scared of heights?

Many children (and adults!) find the slow, smooth movement and enclosed nature of the capsules very reassuring. Focusing on spotting landmarks can also be a great distraction.

Can we eat snacks on board?

Food and drinks (except a water bottle) are not permitted. Please avoid hot food or large meals to keep the capsules clean for all guests.

Is it better to visit with kids in the morning or afternoon?

Mornings tend to be less crowded, offering a more relaxed start. Afternoons can be busier, but if you aim for late afternoon, you might catch the beautiful transition from daylight to city lights.

London Eye Family Tickets & Deals

Things to know before booking London Eye tickets for your family

Types of tickets: The London Eye ride is one of the best ways for your family to experience the city from above! We offer various ticket options designed to suit your family's needs and budget. Choose between standard entry tickets, fast-track or flexi fast-track tickets, or combo tickets.
Standard family ticket: The most popular choice for families looking for incredible value. Children between 3–15 years old get discounted rates, and infants under 3 go free (though they still require a ticket).
Fast-track ticket: Skip the main queue and get straight into the action! This is a fantastic option for families with eager children or those on a tight schedule. While a bit more expensive, the time saved can be invaluable for a stress-free day.
Flexi fast-track ticket: Want to keep your day flexible? The flexi fast-track ticket allows your family to arrive at any time on your chosen date. Perfect if you’re unsure about nap times or London traffic, though please note these are at a higher price point than timed tickets.
Combo tickets: Unlock even greater adventures and savings! Combine your London Eye tickets with entry to other family attractions like SEA LIFE London Aquarium or Madame Tussauds. You can save up on individual ticket prices, too – imagine the extra ice cream money!

Best time to visit for families

Child enjoying view of Big Ben and Houses of Parliament from London Eye capsule.

Less crowded times: For a more relaxed experience, consider visiting on weekdays, or early mornings (first few slots) and late afternoons/early evenings (outside of sunset peak) on weekends.
Benefits of sunset slots: Watching the city transform as the sun dips below the horizon is truly magical, and a family favourite! However, this is a very popular time, so expect larger crowds and potentially a later finish for younger children.
Weather considerations: London weather can be unpredictable! Check the forecast before your visit and dress in layers. On clear days, visibility is fantastic; on cloudier days, the experience still offers unique, moody views.

Best seasons to plan a family trip to the London Eye

Summer (Jun to Aug)

With longer daylight hours and pleasant temperatures, you can fit more into your day, exploring other attractions before or after your London Eye ride. Sunsets are very late (as late as 9:20pm in June), offering "golden hour" views without a late bedtime for kids. However, expect the longest queues and most crowded capsules. Booking fast-track tickets well in advance is essential.

Autumn (Sept to Nov)

Autumn combines pleasant weather with fewer crowds, especially post-September, after the summer holidays end. Sunsets start to become earlier (around 6:30pm in Oct, then around 4:30pm in Nov), making it easier to catch the transition from day to night without staying out too late. Autumn can also bring rain and cooler temperatures.

Winter (Dec to Feb)

London is adorned with festive lights from late Nov through early Jan, offering views of the illuminated city from above. Sunsets are very early (as early as 3:55pm in Dec), meaning you can experience a "night" view earlier in the day. Aside from the Christmas and New Year's week, winter sees smaller crowds. Days are also short, limiting outdoor exploration time.

Spring (Mar to May)

London's parks and gardens burst into bloom, offering beautiful scenery from the London Eye's height. Temperatures become more pleasant, making outdoor activities enjoyable. Early spring (Mar/Apr) can still offer lighter crowds before the summer rush begins. You can also expect increased crowds during the Easter school holidays.

Arrival & what to expect

Arrival time: Please aim to arrive at least 15-30 mins before your booked time slot. This allows ample time to clear security and locate your boarding queue.
Security procedures: For everyone's safety, all bags will undergo security checks. Please be patient and cooperate with our friendly team.
Queueing information: Even with pre-booked tickets, there might be a short queue to board your capsule, especially during busy periods. Fast-track tickets significantly reduce this wait, perfect for those visiting with fussy kids.
Capsule experience: The spacious, enclosed capsules offer 360-degree views. They move at a gentle pace, allowing plenty of time to take in the sights. Rest assured, the capsules are completely safe and secure, providing a calm environment even for kids who might be a little nervous about heights.

Family-friendly facilities & accessibility

Pram/stroller/buggy policy: Prams, strollers, and buggies are welcome inside the London Eye capsules. However, larger models must be folded down inside the capsule, especially during busy periods, to ensure comfort for all guests.
Toilets & baby-changing facilities: Restrooms and well-equipped baby changing facilities are available at the base of the London Eye, before you enter the queue line. Please ensure you use these before boarding, as there are no facilities once inside the capsule.
Feeding areas: While there are no dedicated feeding rooms, you are welcome to breastfeed or bottle-feed your little ones discreetly on the premises.
Accessibility for all: The London Eye is fully accessible. Each capsule is designed to accommodate two wheelchairs and a total of eight wheelchair users are allowed on the Eye at a time.
Sensory information: The London Eye moves slowly and smoothly, and the capsules are enclosed and climate-controlled. The experience is generally calm, but be aware that it can get busy in the boarding area.

Tips for a smooth family day out

Pack essentials: Don't forget small bottles of water. A small toy or book can also be handy for any waiting times.
Restroom breaks: This is crucial! Make sure everyone uses the toilets at the base of the Eye before you get in line for your ride.
Photography: Get those cameras ready! The views are incredible, perfect for family selfies with landmarks in the background. Capture the excitement and the ever-changing London sky.
Nearby activities: Make a day of it! The South Bank area is bustling with family-friendly attractions just a short walk away. Consider visiting SEA LIFE London Aquarium right next door, or grabbing a bite at one of the many family restaurants.
Managing expectations: Chat with your children about what to expect before you arrive. Explain the gentle movement of the Eye and point out the landmarks you hope to spot. This builds excitement and helps manage any pre-ride jitters.