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What are customers saying?

Loved by 35 million+
Vozian Mihaela

Vozian

Aug 2025
5/5
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Our visit to the London Eye with fast-track tickets was amazing! Skipping the long queues saved us a lot of time and made the experience stress-free. The view over London at sunset was breathtaking, and it was definitely a highlight of our trip. Everything was well organized, and I would highly recommend this to anyone visiting London.
Olha Dobrovolska

Olha

Aug 2025
5/5
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Hi. My son and I decided to go to London eye this August. It was really unbelievable feelings. Recommend to try it at least once once a life. Totally recommend
Janet Mearis

Janet

Aug 2025
5/5
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+2 more

Everything...no long queues ...so much room in the capsule...saw London from above.......just a wonderful experience .............😀❤️👍
Miriam Romund

Miriam

Jul 2025
5/5
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The weather was hazy and windy, we were a bit scared, but the gondolas didn't shake at all! On one side the sky opened up a bit for the sunset and on the other side the fog rolled in. It was fantastic!
Sarah Pollock

Sarah

Jul 2025
5/5
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Great views and air conditioning was a major bonus on the hot day we visited. Loved the 360 viewing, room to move comfortably around the pod, and plenty of seating space as well.
Derek Seagrim

Derek

Jul 2025
5/5
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+1 more

The whole L Eye experince. Glad I paid the fast track. So quick. Lots of add ons which were fun....photoes etc. Nice people looking after the event. Brilliant.
Yinka Lawanson

Yinka

Jul 2025
5/5
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Had the best time on the London Eye. A great way to see all of London, on one attraction! It's one of those bucket list items we're happy to have checked off during our first trip to London. 10/10!
Sandra Mitchell

Sandra

Jul 2025
5/5
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We loved the experience. Headout's instructions to the meeting point were clear and accurate. The event was well organized and worth the price. Our your guide Hilly Grace was professiinal and fun.

What does fast-track access mean for the London Eye?

Fast-track access at the London Eye lets you bypass the main ticketing queue through a dedicated Fast-Track entrance. However, all visitors, regardless of the ticket type, will have to go through a mandatory security check.

With London Eye fast track tickets, you will enter a priority gate at the chosen timeslot, which can significantly reduce waiting time, allowing you to enter the Eye within 5-15 mins, compared to standard queues that can take 45-90 mins during peak hours.

You can also choose the London Eye flexi-fast track ticket, which offers the added flexibility to enter anytime on your chosen day.

Your London Eye fast-track ticket options explained

London Eye capsules against a blue sky, part of the river cruise experience.

Fast-track ticket

This ticket is designed for those who have a planned itinerary and want to guarantee a specific time to ride the London Eye while minimizing their wait.

  • Primary benefit: Priority boarding through a dedicated Fast-track entrance, which significantly reduces your queuing time. While standard queues can be 45 mins or more, fast-track holders typically wait around 10 mins or less.
  • Best for: Visitors with a tight schedule who know exactly when they want to ride. This is a great way to ensure you can fit the London Eye into a busy day of sightseeing.
  • How it works: You must select a specific time slot when you purchase the ticket. The time on your ticket is when you are allowed to join the fast-track queue, not the exact time you will board the pod.
London Eye capsule with passengers against a clear blue sky.

Flexi-fast-track ticket

This is the premium option for travelers who value flexibility and want to avoid the hassle of a rigid schedule.

  • Primary benefit: Enjoy ultimate flexibility: get all the benefits of fast-track priority boarding, without being tied to a specific time slot. You can arrive and enter the fast-track queue at any time on your chosen date.
  • Best for: Visitors with an unpredictable schedule or those who prefer to be spontaneous. If you are unsure what time you will arrive or if you want to wait for a specific weather window, this ticket is the perfect choice.
  • How it works: You select a date, but not a time. Upon arrival on that date, you simply go to the dedicated fast-track entrance and join the queue.

How long are the queues at the London Eye entrance?

The London Eye is one of the most visited attractions in London, attracting over 3 million visitors annually. During peak season (June–August, weekends, and school holidays), general admission lines can stretch over 60-90 mins, especially between 10am and 1pm. Even in the off-season, unreserved visitors often face 20–45 min waits.

Entry to the London Eye is via Entrance A for standard tickets and Entrance F for fast track tickets, both located on the South Bank of the River Thames, next to County Hall and opposite the Houses of Parliament and Big Ben.

These lines can form well before opening hours and often wrap around the area, creating bottlenecks that slow entry for hundreds of visitors at a time. Booking a London Eye fast track ticket or a VIP experience (like the Champagne Experience) is highly recommended to significantly reduce your waiting time, often to just 5-20 mins.

Note: These wait times cover only the entrance queue. Every visitor must also pass through security after scanning their ticket.

Best time to visit the London Eye

Types of queues at the London Eye

At the London Eye, there are two main queues for boarding. Pre-booked tickets are highly recommended to guarantee entry and potentially reduce wait times.

Standard entry queue (Entrance A)

Location: Near the riverside entrance, identifiable by "Entrance A."

Who is it for? General ticket holders who have booked standard admission.

Average wait times: Can be 20–30 mins on less busy days, extending to an hour or more during peak periods like weekends, holidays, or summer.

Fast-track entry queue (Entrance F)

Location: A dedicated entrance marked as "Entrance F."

Who is it for? Ticket holders who have purchased London Eye fast track tickets or the Champagne Experience tickets.

Average wait times: Typically 5–10 mins, though it can be up to 20 mins during very busy periods.

VIP Experiences Desk

Location: Inside County Hall, next to the London Eye.

Who is it for? Guests with special experiences, like the Champagne Experience.

Average wait times: You are advised to check in 15 mins before your timeslot. The check-in itself is quick and includes fast-track boarding at Entrance F.

All your options to skip the queues

  • Book tickets online: Booking your London Eye tickets online and in advance is the most efficient way to save time. This provides guaranteed entry and can prevent you from queuing at the ticket office. Options like the fast-track or flexi fast-track ticket offer priority access through a dedicated entrance, significantly reducing wait times. 
  • Utilize premium ticket options: Beyond London Eye fast track tickets, the Champagne Experience provides fast-track entry and a glass of bubbly.
  • Visit during non-peak hours: The London Eye is busiest between 11am and 3pm. For a quieter experience and shorter queues, aim to visit early in the morning, right after opening at 10am, or later in the evening after 3pm, closer to closing time. Weekdays generally have fewer crowds than weekends. 
  • Avoid school holidays and public holidays: School holidays, especially during summer (July and August) and UK half-term breaks, see an increase in visitor numbers. Similarly, public holidays will invariably lead to longer queues. If possible, schedule your visit outside of these periods for a more relaxed experience. 
  • Consider combo tickets: Some multi-attraction passes or combo tickets, like the Tower of London, SEA LIFE London Aquarium, or Thames River cruise combos that include the London Eye, offer the option to upgrade to fast-track entry.

Plan your visit

Frequently Asked Questions about London Eye fast track tickets

Why book London Eye fast track tickets?

Bypass the standard queues and save anywhere from 1 to 2 hours during peak season, weekends, and holidays. Secure your desired entry time in advance, eliminating uncertainty and allowing for seamless itinerary planning. Ensure your visit at your preferred time, avoiding the risk of missed opportunities or long waits for walk-in availability.

What happens if you don't book London Eye fast track tickets?

Without a fast track ticket, you might expect to wait 1.5 to 2.5 hours or more in the general admission queue, exposed to the elements. Your desired entry slot may be unavailable due to high demand, forcing you to adjust your schedule. The time spent queuing can eat into your overall sightseeing, potentially making you feel rushed during your actual London Eye experience.

How do I purchase London Eye fast-track tickets?

You can easily purchase London Eye fast-track tickets online. Simply select your preferred date and time slot, complete the payment process, and you're all set to skip the queues and enjoy a seamless experience.

Can I get fast-track tickets at the gate?

It is highly unlikely you will be able to purchase fast-track tickets at the gate. These tickets are limited in number and often sell out online several days in advance, especially during popular times. It is strongly recommended to book your fast-track tickets online well ahead of your planned visit.

Are London Eye fast track tickets worth it?

Yes. They are slightly pricier, but the time you save (and the stress you avoid) is totally worth it, especially if you’re visiting during busy hours.

Can I cancel my fast-track tickets?

Yes, you can cancel your London Eye fast-track tickets up to 24 hours before your scheduled experience and receive a full refund.

Do I need to print my fast-track ticket?

Nope! Just flash your mobile voucher at the fast-track entrance (Entrance F) and you’re good to go. It's that easy.

How is the Flexi Fast-Track ticket different from the regular Fast-Track ticket?

The London Eye flexi fast track ticket gives you the ultimate freedom — arrive anytime during the day of your visit and still get priority access. No need to race the clock! Perfect if your plans are a little uncertain.

Is the Flexi Fast-Track ticket valid for night rides?

As long as you visit during operating hours, you can board whenever you like, including just before sunset or when the city starts to sparkle at night.

Is the ride duration shorter for fast-track guests?

Nope! Everyone gets the same 30-min rotation, regardless of the ticket type.

Is there really a big difference in queue times with fast-track tickets?

Oh yes! During peak hours, standard queues can stretch up to 45–60 mins. Fast-track ticket holders usually board within 10–15 mins.

Do I still need to go through security with fast-track tickets?

Yes. Everyone goes through a quick security check. But it’s streamlined and doesn’t eat into your fast-track time.

How early should I arrive if I have a fast-track ticket?

Even with fast-track, arriving 10–15 mins early is a good idea. Gives you time to find the entrance and breeze through security.

Do children need their own fast-track tickets?

Yes, every visitor aged 3 and above needs a ticket. Children under 2 years old go free, but still need a free ticket for entry.

Can I bring a stroller or wheelchair through the fast-track line?

Absolutely. The London Eye is fully accessible. There are ramps, wide doors, and friendly staff to assist you at every stage.

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