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Tower Of London - Visitor Facilities
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When you step into the Tower of London, you're not just visiting a place; you're stepping back in time to experience the heart of England's history. But the modern traveller craves convenience and comfort too, and that's exactly what you'll find here. From gift shops to dining options, this guide has got you covered.
Map of Tower of London
Before you embark on your journey through the Tower of London, it's essential to get your bearings. This detailed map will help you navigate the various sections and attractions within the complex:
Tower of London visitor facilities: enhancing your experience
Families
Baby changing
First aid
Free Wi-Fi
Cloakrooms
Clothing
Accessible restrooms
Buggies & pushchairs
Visiting the Tower of London with young children? Some parts of the Tower have uneven cobbled ground, making it challenging for buggies and pushchairs. For safety and preservation reasons, buggies and pushchairs are not allowed inside the White Tower. Don't worry, though – there's a designated buggy parks for your convenience.
- Buggy Parks: You'll find designated buggy parks in the following areas, clearly marked on your Tower map:
- Entrance to the White Tower under the wooden stairs
- Middle Drawbridge
The Tower of London understands the needs of families with young children. For the reader's convenience, baby changing facilities are available at the Tower. These facilities can be found at:
- Brick Tower ladies' toilets, located behind the Jewel House.
- Brick Tower accessible toilets, situated behind the Jewel House (unisex).
Your safety is the top priority at the Tower of London. If a child in your group gets separated or you need first aid, simply instruct them to approach a Yeoman Warder. Their dedicated staff is here to ensure your visit is not just educational but also worry-free.
Stay connected during your visit with our free Wi-Fi service. Enjoy unlimited access to the internet, making it easy to share your experiences and stay in touch with your loved ones.
Please note that for security reasons, the Tower of London does not offer left luggage facilities. Large bags are not permitted within the complex. Travelling light and keeping your belongings to a minimum is recommended for a more comfortable experience.
As you explore the Tower, you'll encounter uneven, cobbled ground. To make the most of your visit, be sure to wear comfortable clothing and suitable footwear. Comfort is key to fully enjoying your time at this historic site.
For your convenience, restrooms are situated at various points within the Tower of London:
- Brick Tower, located behind the Jewel House (offering male, and female accessible toilets, and baby changing facilities).
- Salt Tower (providing male toilets).
- Cradle Tower (featuring female and accessible toilets).
Changing Places Toilet: A Changing Places restroom is accessible on the ground floor lobby of the New Armouries building, adjacent to the café. Access to this facility requires a radar key, which can be obtained from the café staff and must be returned after use.
Photography and filming
General guidelines
You're welcome to take photos in most areas of the Tower of London. However, please be aware that there's a photography policy for media/commercial photography. Staff may ask about your photography's purpose, and they can request you to stop if it violates the policy.
Restricted photography areas
Unfortunately, you can't take photos in the Jewel House or the Chapel of St. John (in the White Tower) for religious and security reasons. Some individual items may also be off-limits due to loan agreements.
Commercial and media photography
Planning something a bit more professional with your camera? If you plan to do commercial or media photography, filming, or sketching, contact the Tower of London's Media and PR Team in advance for a smooth process.
Photographic equipment
Please note that certain photographic equipment such as tripods, monopods, selfie sticks (for interiors), and gimbals require prior approval from the Tower of London's Media and PR or Conservation teams before you can use them on-site.
Wedding photography
Now, here's something special. If you're thinking of saying "I do" at the Tower, it's a special privilege for couples celebrating their special day here. Head over to the Tower's official "Hire a Venue" page to see how you can make your big day picture-perfect.
Dining options
New Armouries Café
Inside the Tower, the New Armouries Café offers hot meals, sandwiches, paninis, salads, and breakfast options. Perfect for a family meal during your visit.
Opening times
Sunday and Monday: 10:00 - 17:00
Tuesday - Saturday: 09:00 - 17:00
Access: There is step-free and wheelchair access into New Armouries.
Ravens Café
An outdoor café within the Tower, a great spot for quick snacks, with vegan options available. Enjoy the company of the famous ravens and stunning Tower views.
Opening time
Mondays and Sundays: 11:30 - 17:00
Tuesday - Saturday: 10:30 - 17:00
Jewel Kiosk
Located inside the Tower, the Jewel Kiosk is the perfect place to grab a snack or fresh juice after viewing the Crown Jewels.
Opening Times
Daily: 11:30 – 16:30 (weather dependent)
Ice Cream Carts
Indulge in award-winning luxury ice cream and sorbets from Devon, available in a variety of flavours, including HRP exclusive festive coronation ice cream. Gluten-free and dairy-free options are also available.
Opening Times
Daily: 10:30 – 16:30 (weather dependent)
Tower of London Café
Along the River Thames, this café offers delicious food and beverages with an iconic view. Capture Tower Bridge, the Tower of London, and the River Thames in one shot. Snacks, refreshments, and cocktails available.
Opening times
Sunday and Monday: 11:00 – 17:30
Tuesday to Thursday: 10:00 – 17:30
Friday and Saturday: 10.00 - 19.30
Shopping at the Tower
Take a piece of history home with you with a wide range of gifts and souvenirs available at various shops located within the Tower of London.
Tower of London shop
This is the largest shop, featuring a wide array of souvenirs, jewellery, gifts, toys, and books. It's located outside the main entrance to the Tower of London, and you don't need an admission ticket to enter. Level access is available at the rear of the building.
Opening times: 10:00 - 17:30
Beefeater shop
Pick up an audio guide or guidebook for your Tower tour at the Beefeater Shop, conveniently located just inside the Tower of London entrance.
Opening times: 10:00 - 16:30
The White Tower shop
Discover gifts and souvenirs inspired by the ancient White Tower and the arms and armor within. Pick up your shield and sword and explore the other items we offer. The shop is located in the vaults of the White Tower.
Opening times: 10:00 - 16:30
Ravens shop
Visit our children's shop for a wide range of gifts and dress-up outfits for aspiring kings and queens, knights, and princesses. It's located next to the ravens' cages.
Opening times: 10:00 - 16:30
Crown Jewels shop
Please note that the Crown Jewels shop is currently closed for refurbishment. However, all other shops on site remain open for gifts and souvenirs.
Opening times: 10:00 - 16:30
Jewel House shop
After being dazzled by the Crown Jewels, visit this shop to see a gorgeous range of jewelry and gifts inspired by the collection. It's conveniently located near the exit of the Crown Jewels exhibition.
Book tickets to the Tower of London
Frequently asked questions about the visitor facilities at the Tower of London
Can I bring my stroller or wheelchair into the Tower of London?
Yes, strollers and wheelchairs are welcome in the Tower of London, but there are some areas that may be difficult to access due to uneven ground or cobblestones. You can leave your stroller or wheelchair in one of the buggy parks located at the entrance to the White Tower and at Middle Drawbridge.
Are there baby changing facilities available at the Tower of London?
Yes, baby changing facilities are available in the ladies' toilets in the Brick Tower, behind the Jewel House, and in the accessible toilets in the Brick Tower, also behind the Jewel House.
Where are the toilets located at the Tower of London?
Toilets are available at the following locations: Brick Tower, behind the Jewel House (male, female, accessible toilets, and baby changing facilities), Salt Tower (male toilets), Cradle Tower (female and accessible toilets), New Armouries building, next to the café (Changing Places toilet)
Is there a café at the Tower of London?
Yes, there is a café located in the New Armouries building. The café serves a variety of hot and cold food and drinks, including sandwiches, salads, pastries, and cakes. There is also a children's menu available.
Is there a gift shop at the Tower of London?
Yes, there is a gift shop located at the exit of the Tower of London. The gift shop sells a variety of souvenirs, including books, toys, clothing, and jewelry.
Can I take photos inside the Tower of London?
Yes, you are welcome to take photos inside the Tower of London, but for security reasons, photography is not permitted in the Crown Jewels exhibition.
Are there any guided tours available at the Tower of London?
Yes, there are a variety of guided tours available at the Tower of London, including Yeoman Warder tours, family tours, and thematic tours. You can book a guided tour in advance online or at the Tower of London ticket office.
Are there any discounts available on tickets to the Tower of London?
Yes, there are a variety of discounts available on tickets to the Tower of London, including discounts for children, students, seniors, and groups.
What should I wear when visiting the Tower of London?
The Tower of London is a large and historic site, so it is important to wear comfortable shoes and clothing. You may also want to bring a hat and sunscreen, especially if you are visiting during the summer months.
Are there any restrictions on what I can bring into the Tower of London?
Yes, there are some restrictions on what you can bring into the Tower of London. For security reasons, you are not allowed to bring the following items into the Tower: Large bags or backpacks, Weapons of any kind, Fireworks or smoke bombs, Pepper spray or other self-defense sprays, Animals (with the exception of registered assistance dogs)
